Gladys Guzman Reyes
Mocha Mugs
Denham Springs,LA
2
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
Barista
10 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Hospitality Team Member
1 Year 7 Months- Handled incoming calls, addressing inquiries and resolving complaints promptly.
- Communicated effectively with team members and leadership to maintain smooth operations.
- Demonstrated professionalism and compassion while resolving customer concerns.
- Maintained a clean, organized, and safe work area in compliance with health and safety standards.
Education
High School Diploma
- Honors Graduate
- Junior Reserves Officer Training Corps Endorsement
Skills
Initiative and Self-motivation
Team collaboration
Reliability and punctuality
Customer service
Timeline
Barista
Mocha Mugs
07.2025 - 05.2026Read More
Hospitality Team Member
Chick-Fil-A Restaurant
12.2023 - 07.2025Read More
Northwest Rankin High School
High School Diploma
Read More