Interpersonal skill, problem solving, teamwork, work ethics, time management, critical thinking, decision making, stress management, etc
Gladys Gyabaah
Psychologist
Chicago,IL
Summary
Insightful Counselor familiar with diagnosis and treatment protocols. Adept at responding to emergency situations calmly and respectfully. Passionate about patient support and resource advocacy. Committed Counselor possessing broad range of experience in delivering comprehensive case management to residents in behavioral and mental health programs in all human populations Accomplished at fostering meaningful relationships and developing effective short-term and long-term plans to achieve client goals. Currently looking to leverage background and expertise to take next career step.
Overview
26
26
years of professional experience
20
20
years of post-secondary education
Work History
Therapist- Volunteer
Amango Autism Correlation Functional Behavior Inte
La Grange Park, ILLINOIS
12.2014 - 10.2021
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Assessed patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Helped patients to deal with realities of Autism, ADHD, etc. diagnoses and develop coping skills.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Led up to 2 individual sessions per week and 2 group therapy meetings.
- Assessed student issues pertaining to depression, anxiety and physical abuse to resolve conflicts between students, peers and teachers.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Case Manager
African American Christian Foundation
Oak Park, IL
01.2018 - 05.2021
- Participated in professional growth programs to support special education improvement efforts.
- Improved staff performance by recreating disciplinary procedures commensurate with level of infraction.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Assisted personnel with assessments to identify student academic level and guide instruction.
Homecare Professional
Lifestyle Options Inc
Schaumburg, IL
02.2001 - 08.2016
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Assisted with medications intake and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Observed patient to chart and report changes in patient condition and adverse reactions to medications and treatments.
- Updated and developed care plans to establish goals based on patient's nursing diagnosis.
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
- Participated in evidence-based practice project implementation, medical care, mental and psychological care, nursing competency development and nursing simulation activities.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, CPAP, extensive wound care and rehabilitation.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Strengthened training and nursing knowledge by taking part in continuing education programs and [Type] workshops.
Psychotherapy- Intern
Indian Oaks Academy – Nexus Treatment Center
Manteno, IL
09.2009 - 04.2010
- Sorted and organized files, spreadsheets and reports.
- Delivered clerical support by handling range of routine and special requirements.
- Answered incoming telephone calls, took down messages and provided information.
- Represented company at industry trade shows and had direct interaction with consumers.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Analyzed problems, identified solutions and made decisions.
- Collaborated in professional team to solve workflow issues.
- Achieved management recognition by designing and implementing special project during internship.
- Reviewed related literature and conducted investigations to support research efforts.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Upheld office schedule and calendar to coordinate workflow and meetings.
Education
Associate of Arts - Psychology
Triton College
River Grove, IL 08.2005 - 05.2009
High School Diploma -
SDA High School- KNUST Technology High School
Hinsdale, IL 09.1979 - 06.1983
Bachelor of Arts in Psychology
Governors State University
University Park, IL 01.2008 - 06.2010
Master of Science in Psychology
Kaplan University/ Purdue Global University
Davenport, IA 01.2011 - 12.2013
PhD
Walden University
Minneapolis, MN 01.2014 - 09.2020
Skills
Group psychotherapy expert
Biopsychosocial assessments
Needs assessment
PTSD specialist
Skilled in intake interviewing
Learning disability awareness
Case management proficiency
Anxiety disorder expertise
Intervention planning
Successful hypnotherapist
Dual diagnoses expert
Day treatment professional
Communications theory
PPE Compliance
Crisis Response
Mental health support
Psychotropic medications knowledge
Social skills teacher
[] Counseling Behavioral
Adult corrections expertise
Accomplishments
- Supervised team of 35 staff members.
- Collaborated with team of 35 psychology and other healthcare professionals in the development of safe measures for COVID- PANDEMIC Prevention.
- Achieved goals through effectively helping with Amango Autism Correlation Functional Behavioral Intervention Inc team to draw awareness of Mental Health Disorder, the COVID- 19 PANDEMIC, OMICRON disease and vaccination to decrease mortality rate in the communities.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Youth and Adult participants enrollment into academic and vocational training programs which led to success in completing coursework and graduation.
- Achieved establishing a not-for-profit organization, tax-exempt by completing Amango Autism Correlation Functional Behavior Intervention Inc articles of incorporated and by-laws with accuracy and efficiency.
- Resolved product or clients issue through consumer testing.
- Achieved creating group email accounts by introducing microsoft office 365, outlook to communicate with Amango ACFB Intervention Inc team and other email users.
Affiliations
- Association of Information Technology Professionals
- Society of Human Resource Management
- Society of Women Engineers
- American Society of Safety Professionals
- National Association of Social Workers
- American Medical Informatics Association
Software
Timeline
Case Manager
African American Christian Foundation
01.2018 - 05.2021
Therapist- Volunteer
Amango Autism Correlation Functional Behavior Inte
12.2014 - 10.2021
PhD
Walden University
01.2014 - 09.2020
Master of Science in Psychology
Kaplan University/ Purdue Global University
01.2011 - 12.2013
Psychotherapy- Intern
Indian Oaks Academy – Nexus Treatment Center
09.2009 - 04.2010
Bachelor of Arts in Psychology
Governors State University
01.2008 - 06.2010
Associate of Arts - Psychology
Triton College
08.2005 - 05.2009
Homecare Professional
Lifestyle Options Inc
02.2001 - 08.2016
High School Diploma -
SDA High School- KNUST Technology High School
09.1979 - 06.1983