Gladys Jones
Chicago,IL
Summary
Dedicated professional with extensive experience in compassionate caregiving at AUAF Homecare, skilled in dementia care and household management. Proven ability to develop customized care plans and enhance client wellbeing through effective communication and emotional support. Strong work ethic and integrity ensure high standards of service and client satisfaction.
Knowledgeable Home Caretaker with strong foundation in providing compassionate and efficient care to individuals in their homes. Proven ability to manage daily living activities and provide emotional support. Demonstrated ability to maintain safe and comfortable environment while utilizing effective communication and problem-solving skills.
Experienced with overseeing food service operations, ensuring high quality and compliance with health standards. Utilizes strong leadership and staff management skills to maintain efficient and cohesive team performance. Knowledge of inventory control, customer service, and operational efficiency strategies.
Overview
46
46
years of professional experience
Work History
Home Caretaker
AUAF Homecare
4343 W. Touhy Ave
04.2023 - 05.2025
- Managed various household duties, including grocery shopping, meal preparation, laundry, and errands.
- Communicated effectively with family members regarding client updates or concerns about their loved one''s wellbeing.
- Assured adherence to professional ethics guidelines while maintaining confidentiality in handling sensitive information related to clients'' personal lives.
- Demonstrated flexibility in accommodating client requests, adapting schedules, and managing the household efficiently in various situations.
- Assisted clients with daily activities such as bathing, dressing, grooming, toileting, and mobility exercises.
- Collaborated with healthcare professionals to ensure proper medication administration and overall health monitoring.
- Developed customized care plans based on individual assessments of clients'' physical and emotional needs.
Food Service Supervisor
CPS
Chicago, IL
09.1999 - 06.2015
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
- Ordered new supplies and food to maintain service levels.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
Housekeeper
Ramada Inn
Rosemont, IL
02.1997 - 06.1999
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Cashier
200 Liquor
Chicago, IL
02.1979 - 03.1980
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Dunbar High School
Skills
- Compassionate caregiving
- Dementia care
- Personal hygiene assistance
- Emotional support
- Light housekeeping
- Household management
- Staff supervision
- Kitchen staff coordination
- Patience and empathy
- Ordering supplies
- Schedule management
- Food preparation
- Customer service
- Work ethic and integrity
Timeline
Home Caretaker
AUAF Homecare
04.2023 - 05.2025
Food Service Supervisor
CPS
09.1999 - 06.2015
Housekeeper
Ramada Inn
02.1997 - 06.1999
Cashier
200 Liquor
02.1979 - 03.1980
Dunbar High School