Josiah Roa
Goodyear,AZ
Summary
Customer Service and sales expert who identifies customer needs and deliver effective solutions to problems. Committed to providing high-quality customer care to create a energetic nature.
Overview
3
3
years of professional experience
Work History
Meal Planner
Self Employed
Santa Barbara, CA
02.2022 - 03.2024
- Conducted research on new methods of planning and implementation techniques for meal planning.
- Utilized database and other tools to manage, track and forecast event jobs.
- Partnered with suppliers and shipping and receiving to promote timely delivery, availability and production usage of materials for optimal production.
- Collaborated with customers to determine requirements, timeline, deliverables, resources required, and cost estimates.
- Coordinated meetings between customers, to discuss meal planning options, and deadlines.
Sales Associate/Customer Service Representative
Cutco Cutlery
Davis
02.2021 - 07.2021
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Collaborated with management teams to develop innovative marketing strategies.
- Helped customers find specific products, answered questions and offered product advice
Cashier
Burger King
Davis
09.2020 - 12.2020
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Collected payments and provided accurate change.
Education
Associate of Science - Social Psychology
Santa Barbara
12-2022
High School Diploma -
Davis Senior High School
Davis, CA01-2021
Skills
- Verbal & Written Communication
- Detailed-Oriented
- Problem-solving
- Data analysis
- People-Focused
- Goal-Driven
- Microsoft Office 360 & Google Workspace
Timeline
Meal Planner
Self Employed
02.2022 - 03.2024
Sales Associate/Customer Service Representative
Cutco Cutlery
02.2021 - 07.2021
Cashier
Burger King
09.2020 - 12.2020
Associate of Science - Social Psychology
Santa Barbara
High School Diploma -
Davis Senior High School