Overview
Work History
Education
Skills
Timeline
Accomplishments
References
Hi, I’m

IKEIA J UNDERWOOD

Austell,GA
IKEIA J UNDERWOOD

Overview

13
years of professional experience

Work History

Show Me Love Learning Academy
Mableton, GA

Parrent Facilitator & Meal Planner
04.2024 - 04.2025

Job overview

  • Created a safe learning environment that was conducive to positive social interaction among students.
  • Collaborated with parents to address any concerns about their child's progress or behavior at school.
  • Provided guidance to teachers on classroom management techniques and strategies.
  • Provided menu recommendations to the daycare for up-to-date nutrition guidelines.
  • Answered questions about menu items and made suggestions when appropriate.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Explained menu items, describing ingredients and cooking methods upon request.

Village Premier Collection
Atlanta, GA

Realtor
01.2022 - Current

Job overview

  • Working with buyers and sellers as a realtor to assist clients with their real estate needs.
  • Negotiating contracts and coordinating with lenders, attorneys, and inspectors.
  • Educate clients on the current real estate market, and answer any questions.
  • Develop a Plan with clients to get home sold and manage entire Real Estate transaction
  • Showing residential property and explaining features, values benefits and possible defects of the home
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Coordinated with appraisers, title companies, lenders, home inspectors, and other third parties to ensure a successful closing process.
  • Maintained accurate records of all transactions from start to finish using specialized software programs.
  • Conducted open houses and showings of properties to prospective buyers.
  • Assisted clients in obtaining financing options such as mortgages or loans.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Maintained current knowledge of laws governing real estate transactions per the Realtors Association in order to comply with regulations.
  • Promoted properties via advertisements, open houses and multiple listing services and email marketing campaigns.
  • Coordinated activities between architects, engineers, surveyors and other professionals involved in construction projects.
  • Performed post-construction reviews to assess overall quality of completed projects.
  • Worked with a new construction company by managing trades, adhering to the site plans, and making sure the finished homes were up to the builders' standards.

Palmer House Properties

Realtor
01.2018 - 12.2021

Job overview

  • Working with Buyers and Sellers as a Realtor to assist clients with their Real Estate Needs
  • Marketing to local homeowners about Mortgage rates and possibly selling their home
  • Negotiated contracts and coordinate with Lenders, Attorneys and Inspectors
  • Stay up to date with current market and Real Estate laws to help my clients negotiate the best deal possible
  • Showing Residential property and explaining features, values, benefits and possible defects of the home
  • Created and maintained my client base by following up and providing premier customer service
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Managed real estate transactions from initiation to closing.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.

Good look Inc.
Marietta, GA

Guest Services Supervisor
01.2014 - 01.2017

Job overview

  • Payment processing duties, booking appointments and checking in and out of guest
  • Discussed cost and plan features with customers to get an understanding of their services
  • Maintained all front desk operations for a busy establishment.
  • Maintaining accurate bookkeeping, running reports for financial accuracy and maintaining all customer information
  • Upkeep and maintenance of the customer database for marketing and customer service outreach.
  • Corrected any guest issues in a timely and professional manner.
  • Monitored the front desk staff to ensure proper customer service was provided.
  • Greeted and welcomed guests in a friendly, professional manner.
  • Processed payments, cashiering duties and credit card transactions accurately.
  • Performed administrative tasks such as filing documents, answering phone calls, and emails.
  • Mentored new staff on correct procedures, compliance requirements and performance strategies.
  • Collaborated with staff to meet incoming guest needs, smooth check-in processes, and maximize satisfaction.
  • Developed policies and procedures related to front desk operations.

Douglas County Health Department

Nutritionist
01.2012 - 01.2014

Job overview

  • Reviewed records and assessed the nutritional condition of pregnant women and their children according to the WIC program guidelines and procedures.
  • Coordinated nutritional care with other healthcare team members and guided clients with their diet management.
  • Assessed clients' physical health with body composition scale measurements by checking weight and hemoglobin.
  • Analyzed clients' eating habits, outlined areas for improvement, and developed goal plans with ideal lifestyle changes to support wellness.
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background, and religious practices.
  • Encouraged clients and caregivers to follow recommended food guidelines for a well-balanced diet.
  • Provided education on healthy eating habits, food selection and preparation.
  • Counseled individuals regarding nutrition-related issues, such as weight loss and gain, chronic diseases, allergies, and eating disorders.
  • Instructed clients on proper portion sizes for meals based on their age, gender, activity level, and body type.
  • Teaching nutrition classes to educate families about the importance of balanced nutrition during pregnancy and early childhood development.
  • Analyzed clients' eating habits, outlined areas for improvement, and developed goal plans with ideal life changes to support wellness.
  • Handled a caseload of 25 to 40 clients daily.

Education

Real Estate License
01.2018

Life University

Bachelors from Nutrition
01.2009

Skills

  • Customer Service Mnager
  • Skilled Negotiator
  • Technical Proficiency
  • Leadership Skills
  • Management Skills
  • Microsoft Excel/ Microsoft Word/Microsoft Powerpoint/Microsoft Outlook
  • Patient History Documentation
  • Community Engagement
  • Understanding Vulnerable Communities
  • Data Entry Expertise
  • Family Support Programs
  • Cross-Functional Teamwork
  • Analytical Problem Solving
  • Real Estate Expertise
  • Project Management
  • Business Knowledge
  • Database Management
  • Client Relationship Development
  • Proficient Written and Verbal Communication
  • Client Case Management
  • Data Documentation
  • Nutrition Case Manager
  • Food safety
  • Client counseling
  • Property management
  • Marketing strategy development

Timeline

Parrent Facilitator & Meal Planner

Show Me Love Learning Academy
04.2024 - 04.2025

Realtor

Village Premier Collection
01.2022 - Current

Realtor

Palmer House Properties
01.2018 - 12.2021

Guest Services Supervisor

Good look Inc.
01.2014 - 01.2017

Nutritionist

Douglas County Health Department
01.2012 - 01.2014

Real Estate License

Life University

Bachelors from Nutrition

Accomplishments

  • Top Earner Real Estate Transactions 2024

References

References available upon request.

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IKEIA J UNDERWOOD