Checarol Robinson
Austell,GA
Summary
Results-driven Rail Operator and Trainer with expertise in train operations and passenger safety. Proficient in mechanical troubleshooting, emergency response, and adherence to safety protocols, ensuring reliable service delivery. Strong collaborator focused on enhancing operational standards and fostering a positive work environment, leading to improved employee retention and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Rail Operator/ Trainer
Marta
12.2023 - Current
- Ensured safety and punctuality by efficiently operating rail systems.
- Maintained high service reliability through vigilant monitoring of train operations.
- Identified maintenance needs promptly via routine inspections of trains and tracks.
- Communicated operational updates and emergencies through collaboration with control center.
- Trained new operators on safety procedures and proper equipment usage.
- Streamlined boarding processes, enhancing passenger experience and minimizing delays.
Bus Operator
MARTA
03.2023 - 12.2023
- Ensured timely service delivery by adhering to schedules and designated routes.
- Enhanced safety and performance through routine vehicle inspections and maintenance identification.
- Improved customer experience by assisting passengers with boarding and providing route information.
- Maintained clean and safe bus interiors, fostering a welcoming environment for passengers.
- Reduced incidents by implementing proactive safety protocols during operational activities.
- Optimized travel times by monitoring traffic conditions and adjusting routes in real-time.
Operations Manager/ Dispatch Manger
The Magnate Group Inc
12.2016 - 03.2023
- Identified trends and recommended strategic changes to drive operational growth.
- Increased efficiency and reduced costs by streamlining operational workflows.
- Fostered continuous improvement by training and mentoring operational staff effectively.
- Enhanced product consistency and customer satisfaction through quality control measures.
- Maintained compliance with company policies while supervising operations staff.
- Led hiring and onboarding processes to meet business staffing requirements.
Education
Associate of Arts - Business Administration And Management
University of Phoenix
Tempe, AZ02-2022
High School Diploma -
Pershing High School
Detroit, MI06-1989
Skills
- Train operation expertise
- Passenger safety awareness
- Continuous improvement mindset
- Mechanical troubleshooting
- Coupling and uncoupling
- Emergency response preparedness
- Yard operations
- Emergency response
- Passenger trains
Timeline
Rail Operator/ Trainer
Marta
12.2023 - Current
Bus Operator
MARTA
03.2023 - 12.2023
Operations Manager/ Dispatch Manger
The Magnate Group Inc
12.2016 - 03.2023
Associate of Arts - Business Administration And Management
University of Phoenix
High School Diploma -
Pershing High School