Gleb Korostelev
Naples,FL
Summary
Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Excels in HTML, CSS, JavaScript and C# development. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. In addition to my technical capabilities, I am a highly motivated and results-driven guy with strong problem-solving and analytical abilities. I can work both individually and as part of a team, and I am always eager to go above and beyond to complete tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Grocery Stocker
The Fresh Market
06.2023 - Current
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Greeted customers and directed to requested products.
- Checked aisles for spills to complete quick clean-up.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Answered customer questions and provided detailed product information.
- Contributed to a positive store atmosphere by maintaining a professional and courteous demeanor while interacting with customers and coworkers.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Checked for outdated and overripe grocery items and removed from inventory.
- Increased efficiency of backroom operations by organizing incoming shipments for easy access and distribution.
- Maintained effective team member communication.
Electronics Department Cashier
Walmart
06.2022 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Customer Service Cashier
Wendy's
08.2021 - 03.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
Bachelor of Science - Computer Engineering
Florida International University
Miami, FL05.2028
High School Diploma -
Lorenzo Walker Technical High School
Naples, FL05.2024
Trade Certification/Diploma - Programming Web Developer
Lorenzo Walker Technical College
3702 Estey Ave, Naples, FL 3410405.2024
Associate of Arts - Computer Engineering
Florida SouthWestern State College
Naples, FL05.2024
Skills
- Cleaning and sanitizing
- Workplace Safety
- Merchandising Techniques
- Reliability and punctuality
- Sales Support
- Positive Attitude
- Willing to Learn
- Office Administration
- Multitasking and Organization
- Customer Service
Accomplishments
- Spearheaded a large-scale client project as a result of skill set and education and completed the project two weeks ahead of schedule.
- Resolved product issue through consumer testing.
Certification
HCCS - HTML CSS Coding Specialist
JSCS - JavaScript Coding Specialist
Languages
English
Full Professional
Russian
Native or Bilingual
Timeline
Grocery Stocker
The Fresh Market
06.2023 - Current
Electronics Department Cashier
Walmart
06.2022 - 05.2023
Customer Service Cashier
Wendy's
08.2021 - 03.2022
Bachelor of Science - Computer Engineering
Florida International University
High School Diploma -
Lorenzo Walker Technical High School
Trade Certification/Diploma - Programming Web Developer
Lorenzo Walker Technical College
Associate of Arts - Computer Engineering
Florida SouthWestern State College
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