Gledis Muja
Scottsdale,AZ
Overview
7
7
years of professional experience
Work History
Operations & Business Development Manager
Albanian minerals
09.2022 - 09.2025
- International Market Expansion: Spearheaded global outreach efforts, successfully securing and managing high-value mineral contracts with investors across Asia and Europe.
- Revenue Optimization: Leveraged advanced negotiation and interpersonal skills to establish long-term trust with international buyers, resulting in premium pricing and increased profit margins for chromium exports.
- Large-Scale Workforce Leadership: Directed daily operations and safety for a workforce of 100+ personnel, ensuring high productivity levels and operational synergy in a high-risk mining environment.
- Strategic Financial Oversight: Managed comprehensive payroll and financial distributions for the entire organization, maintaining rigorous accuracy and compliance standards.
- Relationship Management: Acted as the primary liaison between the company and global stakeholders, bridging cultural and logistical gaps to ensure seamless transaction cycles.
Bartender/Server
The Blind Pig
08.2019 - 09.2022
- Quickly advanced from prep chef to server and then to bartender within one month, demonstrating a strong ability to learn quickly and adapt to new roles in a fast-paced bar and restaurant environment.
- Managed multiple responsibilities in a demanding setting, including food preparation, customer service, and bartending, while maintaining high standards of professionalism and efficiency.
- Developed exceptional communication and teamwork skills, collaborating with coworkers to ensure seamless service and a positive customer experience.
- Demonstrated leadership qualities by taking initiative and guiding team efforts, contributing to a cohesive and high-performing team.
General Laboror
Intercounty Contracting
09.2018 - 02.2019
- Utilized critical thinking and communication skills to deliver professional repair work for clients on a diverse range of commercial and residential buildings.
- Managed all aspects of project initiation, including conducting on-site assessments, creating detailed work estimates, and procuring necessary tools and materials.
- Led a team of workers through unique and challenging job sites, providing strategic guidance and fostering a solutions-oriented approach.
- Cultivated strong client relationships by ensuring clear communication and exceptional service from project start to finish.
Education
No Degree - Business
University of Arizona
Tucson, AZSkills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
Languages
Albanian
Native or Bilingual
Timeline
Operations & Business Development Manager
Albanian minerals
09.2022 - 09.2025
Bartender/Server
The Blind Pig
08.2019 - 09.2022
General Laboror
Intercounty Contracting
09.2018 - 02.2019
No Degree - Business
University of Arizona