Gleiry Guerra
The Bronx,NY
Overview
9
9
years of professional experience
Work History
Cashier, Customers Services ,sale
Pretty girl inc
The Bronx, NY
09.2005 - 08.2013
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
Waitress
Restaurants Dominican
Brooklyn, NY
08.2004 - 09.2005
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Performed basic math calculations when computing bills for customers' meals.
- Organized take-out orders efficiently according to customer requests.
- Provided accurate change for cash transactions using a cash register system.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
11 Grade
Liberty High School
Manhattan, NYSkills
- ID Verification
- Customer Service
- Customer Assistance
- Drawer Balancing
- Payment Processing
- Cash Handling
- Returns Processing
- Cash Register Operation
- Scanner Operations
- Customer Service Excellence
- Staff Training
- Money Handling
- Ordering and Stocking
- Inventory Management
Timeline
Cashier, Customers Services ,sale
Pretty girl inc
09.2005 - 08.2013
Waitress
Restaurants Dominican
08.2004 - 09.2005
11 Grade
Liberty High School