Gleisis Santos

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.

• Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
• Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
• Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
• Nurtured existing client relationships through regular check-ins via phone or email correspondence.

• Leveraged technology to respond to customer website, social media and email inquiries.
• Cultivated a culture of collaboration between various departments such as Sales, Marketing, Finance, among others through regular communication and coordination.
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• Take inbound calls coming in to the dealership
• Make outbound calls to car deal leads
• Engaged with internet customers and scheduled appointments electronically for added customer convenience.
• Developed strong relationships with external vendors to secure favorable pricing structures for marketing tools and services required in the BDC operations.

Handled automobile registration processes for MA and CT.

fil out s various state titles

Fill out new cars MCos

Verified and validated important vehicle documentation.

• Contributed to budget planning efforts by forecasting resource needs based on historical trends and anticipated future demands.
• Prepared detailed reports on registration activities for senior management''s review, aiding informed decision-making processes.
• Increased team productivity by providing clear guidance, prioritizing tasks, and setting performance goals.
• Developed training materials for new hires to facilitate smooth onboarding and accelerate their learning curve.
• Conducted comprehensive onboarding sessions for new hires across Toyota, Chevrolet, Mazda, Honda and Hyundai dealerships.

hostess for the restaurant

Front desk greet customers s they come in

Load game cards