Summary
Work History
Education
Skills
Affiliations
Timeline
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Glen Branson

Lubbock,TX

Summary

Driven Lead Sales Advisor with proven success in leadership roles and extensive used car sales and ancillary products. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Personable Lead Sales Associate skilled in executing creative sales strategy and fostering customer satisfaction. Energetic and detail-oriented. Passionate about building customer connections and maximizing sales. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Sr. Sales Advisor

DriveTime
06.2022 - Current
  • Participated in store meetings and product training sessions to understand and sell items.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Greeted customers and provided product advice to increase sales.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Developed and maintained knowledge of current sales and promotions.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Manager-In Home Solutions

AT&T
04.2021 - 03.2022
  • Delivered exemplary mentoring and training to new hires, which included task delegation and performance evaluation to determine project pace and goal achievement.
  • Provided exemplary customer service, prompting positive interactions.
  • Performed set up of equipment and service in customers home, discovered other company provided solutions and sales opportunities via needs assessment.
  • Worked with client leadership to develop solutions specifically targeting client business and marketing goals.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.

Lead Samsung Experience Consultant

2020 Companies
02.2020 - 04.2021
  • Top 5 Unit Sales Performer. Top 5 revenue generator out of 733 stores nationwide. Provided excellent service and sales to customers when face-to-face or through phone conversations.
  • Created agendas and communication materials for team meetings. Led workshops and presentations for customers and team members..
  • Improved operations by working with team members and customers to find workable solutions.
  • Kept detailed records of customer accounts, including actions taken, issues resolved and product information for future sales opportunities.
  • Compiled data and prepared reports to document information such as inventory, sales, and NPS.
  • Development of mobile team on devices and promos to achieve growth and surpass monthly/quarterly goals.

Community Outreach Manager

CDP-Family Smiles of Lubbock
08.2018 - 11.2019
  • Created daily social media posts to create a brand presence for Family Smiles of Lubbock on Twitter, Facebook and Instagram.
  • Coordinated pre-show and post-show activities at trade shows.
  • Coached staff of 12 on company culture and behaviors
  • Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams.
  • Presented talks at community groups to promote organizational mission and programs.
  • Maximized community outreach, developing customer, public and government rapport to strengthen branding initiatives.

Education

Business Administration

Brookhaven College
Dallas, TX

Business Administration

WTSU
Canyon, Tx

Skills

  • Quick learner
  • Results-oriented
  • Multi-task management
  • Building Effective Relationships
  • Training and development
  • Excellent communication
  • Client relations
  • Organizational Skills
  • Consultative Sales Approach

Affiliations

Active participant with Meals on Wheels

Ambassador for Lubbock Chamber of Commerce

Timeline

Sr. Sales Advisor

DriveTime
06.2022 - Current

Manager-In Home Solutions

AT&T
04.2021 - 03.2022

Lead Samsung Experience Consultant

2020 Companies
02.2020 - 04.2021

Community Outreach Manager

CDP-Family Smiles of Lubbock
08.2018 - 11.2019

Business Administration

Brookhaven College

Business Administration

WTSU

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Glen Branson