Kathleen Law

• Provide exceptional customer service to build and maintain high end multi million dollar client base.
• Exceed all annual sales goals to support revenue and growth of the organization.
• Highly effective team player to ensure superior client service and maximize revenue.
• Responsible for assisting buying team with merchandise assortment and building brand loyalty.
• Attend charity events to support local non profits and build client base and cultivate new donors.
• Volunteer and donate to the company non profit Hands Across the Bay.
• Assist in production of successful media events and tv commercials to promote brand awareness.

• Negotiate between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
• Promote, network and market to build successful personal business.
• Educate clients on sales and buying processes and advised buyers on making decisions.
• Coordinate appointments with inspectors, appraisers and lendors.

• Built relationships with customers and community to establish long-term business growth.
• Exceeded annual sales goals by building and maintaining high profile client base.
• Facilitated a multi million dollar client generating one of the largest sales in the company.
• Cultivate and host high end clients to global events at the corporate location in New York City.
• Attended several charity events representing the company to promote brand awareness in the community.

• Director of personal fund set up within the Community Foundation of Tampa Bay.
• Promote and sponsor events for local non profits to support local families and children in need.
• Grant donations and coordinate events with local organization's including St. Joseph's Hospital, Florida Hospital Wesley Chapel, Krewe of South Shore Marauder's, Buddy Cruise and the Krista Marie Seller's Memorial Fund.

Positions ranging from Management Training program to Director of Sales.

• Responsible for multi million dollar store locations exceeding sales and profit goals.
• Develop, train and retain sales teams in new markets to promote multi store growth.
• Ambassador to several luxury brands to develop client base in new markets.
• Develop and train staff to build and maintain high end client bases.
• Supported several non profits by sponsoring and attending fundraising events.

Positions from Management Training Program to Store Director.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Resolved customer issues quickly to close deals and boost client satisfaction.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
• Responsible for being part of a management team to lead new concept stores in Florida.