Glen Graves
Prosper,TX
Summary
5 years insurance adjusting experience for residential insureds. Licensed in Indiana and numerous other states(49) from Utah to Maine. Thirty years plus experience in the construction industry including project management, field supervision, professional sampling, testing and inspections. Extensive experience in the composition and characteristics of asphalt and the testing involved in determining those properties through research lab experience. I have also managed, in various roles, projects for FEMA, the U.S. Navy, the U.S. Army Corps of Engineers and numerous Federal Highway Administration Projects.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Independent adjuster/Administration Manager/Technical Review
Pilot catastrophe
01.2019 - Current
- At Pilot I started as an Outside adjuster manager. I managed a team of OAs working hurricane Ida in Louisiana. I would give them guidance, experience and communications pertaining to their assigned claims. I would speak to Insureds, agents, etc about the claims. I also had authority to approve, after my review, estimates up to 35,000 dollars. I then transitioned to a desk adjuster. I take claims from initial reporting through the entire process. I gather inspection reports from various sources including drone photos, IA inspections, contractor submissions and information from the Insured. I am the point of contact throughout the claims process for my Insureds. I prepare the Xactamate estimates, research like, kind and quality of building products and personal possessions that have been damaged, and handle all communications on the claim file. This includes the Insureds, contractors, Public Adjuster firms and legal representatives if necessary. I explain the processes, results, claim reports and if needed negotiations with their contractors. I make sure all involved stay informed on every step of the process and all questions are answered according to the policy and laws of the state.
Project Manager
White Oak Construction
05.2018 - 04.2019
- Manage multiple projects and 7 superintendents. Projects ranging from fast food remodels to out of ground shopping centers. Structural steel, concrete, masonry, metal and stick framing. All divisions covered including conveyors.
Senior Superintendent
Gibson Commercial
Indianapolis, Indiana
01.2017 - 01.2019
Project Manager
CFH Enterprises
10.2017 - 05.2018
- Managed multiple projects for fast food remodels, multi family units, commercial offices. Managed 11 superintendents. All divisions covered including conveyors.
Project Superintendent
Quantum General Contractors
02.2017 - 10.2017
- Project superintendent for various commercial projects. Including Aldi, Wal-Mart and office remodels.
Assistant Sales Manager
Approval Auto Credit
Martinsville, USA
02.2014 - 02.2017
- Sales and day to day logistics of auto dealership.
- Martinsville, IN
Project Officer
NISTAC/DEWBERRY, LLC
10.2008 - 01.2014
- Researched and confirm applicant's needs for multi-million dollar federal aid. Wrote applications and supply legal precedence for said aid. Monitor progress on contracts, approve work as completed and authorize payment of contractors. Currently the FEMA roads and bridge expert for the Hurricane Katrina/Rita effort in Louisiana.
Project Manager
Exceptional Inspections, LLC
06.2008 - 10.2008
- Project Manager over numerous municipal projects for Jefferson Parish La. including but not limited to subdivision developments, commerce parks and infrastructure repairs and modifications. Duties included overseeing all aspects of construction from below the ground and up on numerous residential and commercial developments and heavy highway work on State and federally funded road projects, sewer treatment plants, etc.
Construction Manager
PSL North America
12.2007 - 06.2008
- Responsible for pre-construction bidding, design-build and fast track of project in Bay St. Louis, Mississippi. Duties include budgeting, requisitioning, and receiving, tracking and planning all deliveries from numerous international locations. I was also the lead owner representative on the job site and oversaw every aspect of the construction, planning and installation of the entire plant from the ground up. Responsible for tracking all changes, confirmed quality, conformity to plans and specifications. Supervised 200+ workers of all trades from engineering to general labor.
Area Superintendent/Project/Construction Manager
MAPP Construction
02.2007 - 12.2007
- Superintendent for the Greater New Orleans area for commercial construction including but not limited to Walgreens, Oakwood Mall, and Entergy Louisiana projects. Etc. Duties include Project Management and Estimating and supervising work, negotiating with clients and sub-contractors, approving plan changes and pay applications.
Area Superintendent/Construction Manager
Vanguard Contractors
09.2006 - 02.2007
- Oversaw reconstruction of hurricane damaged facilities at Stennis Space Center. Including but not limited to roof repairs and interior repairs to four main buildings, contractor office area and major road repair project.
Debris Specialist
NISTAC/DEWBERRY LLC
04.2006 - 07.2006
- Performed Debris Specialist duties pertaining to the PA program for the FEMA recovery effort. These functions included detailed instructions to the USACE and Applicants pertaining to eligibility of operations and debris related to Hurricanes Katrina and Rita in Louisiana.
Debris Team Lead
NISTAC/DEWBERRY LLC
01.2006 - 07.2006
- Lead Monitor in charge daily duty scheduling as well as daily operational issues of as many as 45 other monitors operating in 5 regions of Southwest Louisiana.
Quality Assurance Inspector
DEVCOM Engineering and Consulting
02.2005 - 01.2006
- Oversaw numerous heavy highway and commercial building projects. Also Multi-Family projects and residential developments. Company has not restarted since Hurricane Katrina.
Project Manager
Construction Services, PSI
06.2003 - 12.2004
- Project Manager with 6 field technicians and four laboratory technicians under my direct supervision for numerous projects including The Super- Wal-Mart on College Dr., the Neighborhood Market on Jones Creek, Waste Water and Raw Water Treatment Projects in Dow Chemical, cell sites for various carriers, several 500+ unit apartment developments and many other projects from Baton Rouge to Lake Charles both commercial and residential construction projects. My duties included but were not limited to preparing cost estimate proposals, executing contracts, and overseeing the construction inspection and project management for our clients.
Senior Engineering Technician
Soil Testing Engineers
08.2001 - 06.2003
- Senior Tech with four technicians under my supervision. experience in the type work as in previous years with the addition of Drill Shaft inspection and the non-destructive testing of those shafts using Olson Engineering's' Cross-Hole Sonic Logging equipment. Extensive railroad rehab and new construction projects for Exxon Corp. and Dow Chemical, residential construction of both single family housing and apartment developments.
Project Manager/General Superintendent
R-R Contractors
05.1986 - 08.2002
- Performed duties of Project Manager, Quality Control Manager, Safety Supervisor, Project Layout, equipment repair and record keeping: Field Books, As-Built Drawings. Some projects included Calandar Naval Air Station for the U.S. Department of Defense, The Atchafalaya Levee Project for the U.S. Army Corps of Engineers and numerous subdivision developments including single family and multi family.
Education
Bachelors of Science - History and Business Administration
Southeastern Louisiana University
Skills
- Primavera
- P3
- SureTrak
- Microsoft Office Suite (Word, Excel, Access, Outlook, PowerPoint)
Certification
- Emergency Management Institute Courses Completed: IS: 00003, 00005.A, 00007, 00100, 00120, 00200.FW, 00253, 00271, 00275, 00279, 00292, 00324, 00393, 00630, 00631, 00632, 00700, 00800
- Embankment and Base Course Inspection
- Asphaltic Concrete Paving Inspection
- Structural Concrete Inspection
- Modified Lottman Tester Authorization
- Profilograph Operator and Evaluator Authorization
- Nuclear Device Operator Authorization
- Radiation Safety Richardson and Associates
- Superpave Implementation
Timeline
Independent adjuster/Administration Manager/Technical Review
Pilot catastrophe
01.2019 - Current
Project Manager
White Oak Construction
05.2018 - 04.2019
Project Manager
CFH Enterprises
10.2017 - 05.2018
Project Superintendent
Quantum General Contractors
02.2017 - 10.2017
Senior Superintendent
Gibson Commercial
01.2017 - 01.2019
Assistant Sales Manager
Approval Auto Credit
02.2014 - 02.2017
Project Officer
NISTAC/DEWBERRY, LLC
10.2008 - 01.2014
Project Manager
Exceptional Inspections, LLC
06.2008 - 10.2008
Construction Manager
PSL North America
12.2007 - 06.2008
Area Superintendent/Project/Construction Manager
MAPP Construction
02.2007 - 12.2007
Area Superintendent/Construction Manager
Vanguard Contractors
09.2006 - 02.2007
Debris Specialist
NISTAC/DEWBERRY LLC
04.2006 - 07.2006
Debris Team Lead
NISTAC/DEWBERRY LLC
01.2006 - 07.2006
Quality Assurance Inspector
DEVCOM Engineering and Consulting
02.2005 - 01.2006
Project Manager
Construction Services, PSI
06.2003 - 12.2004
Senior Engineering Technician
Soil Testing Engineers
08.2001 - 06.2003
Project Manager/General Superintendent
R-R Contractors
05.1986 - 08.2002
Bachelors of Science - History and Business Administration
Southeastern Louisiana University