
Experienced manager with a demonstrated history of working with both the business and technology in the financial services industry. Oversaw the management and operation of a trust debt service BPM tool which processed upwards of $44 billion in payments and was responsible for over $1 billion in annual revenue. My strength lies in making the technical familiar and less threatening to the business side, giving me the ability to extract critical procedural information to insure a successful technical solution within Waterfall or Agile framework.