Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic

Glen Reitz

Tucson,AZ

Summary

Authorized to work in the US for any employer. Experienced and enthusiastic, with track record of success across wide range of industries. Possesses exceptional interpersonal and problem-solving skills to help business growth.

Cannabis is my passion.

Overview

10
10
years of professional experience

Work History

Lead Patient Consultant

The Prime Leaf
08.2020 - Current
  • Evaluated customer/patient needs, establishing clear goals for each consulting engagement.
  • Communicated with customers, upper management, and sales/marketing team to better understand customer needs and recommend appropriate solutions.
  • Constructed bi-weekly schedule/template for standard daily operations
  • Conducted weekly inventory count, and adjusted/notated info as needed in the back end for state compliance.
  • Successfully helped drive sales in positive direction at two different locations over the past few years.
  • Completed quarterly staff reviews, providing feedback for growth and keeping staff moral high. "Daily" coaching as needed in between quarterly reviews.
  • Aided in the hiring/interview process, helping ensure we picked the right candidates.
  • Ran front of house operations- could open and close store, balance drawers/counts, secure deposits for transfer to bank, consolidate/give out tips to staff.
  • Assisted with back of house operations- Started learning how to create new products in POS back-end, how to receive products from vendors, helped manage deli-style flower handling/inventory.
  • Helped put together infrastructure/marketing displays in new location before it opened.
  • Trained/educated new hires to be able to consult customers with proper terms.
  • Successfully executed high-volume days, with a sense of urgency at all times.
  • Kept employee moral at an all-time high. Very little turnover in the past few years.
  • Implemented standard operating procedure for daily cleaning/extra standing tasks.
  • Attended two "MJ Biz Cons" in Las Vegas, attained greater understanding of industry as a whole, and used my networking gained to help implement new technology/equipment on the store and cultivation level.



General Manager

Jimmy John's Sandwiches
07.2019 - 08.2020
  • I oversee daily operations
  • Schedule staff based on projected sales
  • Train and audit staff continually
  • Provide 100% customer focus at all times
  • Analyze numbers weekly to help better manage labor, cost of sale, and service times
  • Keep the restaurant "hospital clean" by integrating weekly cleaning lists and always auditing
  • Attend a monthly operations meeting with the companies GM's, RM's, and Owners to collaborate and plan for the upcoming period
  • Order and Invoice food and produce trucks weekly
  • Inventory entire stock weekly and analyze it in a detailed fashion
  • Prepare/Organize Weekly Paperwork for our HR department

General Manager

SouvlakiBar Restaurant
09.2018 - 05.2019
  • Managed Shifts
  • EOD paperwork
  • Inventory
  • Truck/Produce Orders
  • Invoices
  • Scheduling
  • Assisted in kitchen
  • Assisted with prep
  • Transported Food to other locations
  • Customer Service A+
  • ServSafe Certified (Food Safety)

Assistant Manager

Jimmy John's Sandwiches
08.2014 - 09.2018
  • Completed a 3 week Manager Training at Jimmy Johns HQ in Illinois
  • Attended Corporate Convention in Las Vegas to network and gain general business ideas
  • Marketing and Catering Knowledge
  • ServSafe Certified (Food Safety)
  • Customers First
  • Managed Shifts
  • Closed Shifts
  • EOD paperwork
  • Inventory
  • Truck/Produce Orders
  • Invoices
  • Morning Prep
  • Detailed cleaning
  • Daily Punch lists

Education

High School Diploma -

Loudoun County High School
Leesburg, VA
June 2015

Skills

  • Inventory Management (9 years)
  • Team Building (9 years)
  • Retail sales (11 years)
  • Training (8 years)
  • Scheduling (6 years)
  • Problem-Solving
  • Attention to Detail
  • Team Leadership & Development
  • Customer/Patient Relations
  • Integrity
  • Issue Resolution
  • Issue Deescalation
  • Continuous growth/improvement
  • Cultural Awareness
  • Microsoft Word/ Google Sheets/ Drive
  • Restaurant Management
  • Auditing
  • General Manager Experience
  • Profit & Loss/Labor Cost management
  • Food Safety
  • Management
  • Shift Management
  • POS
  • Kitchen Management Experience

Accomplishments

Achieved record sales numbers on industry-leading holidays.


Gained insight on industry via MJ Biz Con

Additional Information

  • Certifications and Licenses , ServSafe August 2018 to August 2023 Food Safety Health Code

Languages

Spanish
Limited Working

Timeline

Lead Patient Consultant

The Prime Leaf
08.2020 - Current

General Manager

Jimmy John's Sandwiches
07.2019 - 08.2020

General Manager

SouvlakiBar Restaurant
09.2018 - 05.2019

Assistant Manager

Jimmy John's Sandwiches
08.2014 - 09.2018

High School Diploma -

Loudoun County High School

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Glen Reitz