- Reading Cybersecurity News & Threat Intelligence
- Staying ahead of technology trends
Glen Sedo
Miami,Fl
Summary
Recent Cybersecurity graduate with a Bachelor's degree in Cybersecurity and hands-on knowledge in incident response, authentication protocols, email security, and general threat detection. Strong foundation in security principles, risk mitigation, and common cyber threats, including phishing and malware.Eager to apply academic knowledge and grow within a dynamic security team.
Overview
9
9
years of professional experience
Work History
Luxury Fashion Sales Associate
Saks Fifth Avenue
02.2024 - Current
- Maintained an up-to-date knowledge of the latest fashion trends and products, providing a luxury shopping experience to every client.
- Utilized interpersonal, sales, and customer service skills to create a positive shopping experience.
- Provide exceptional styling advice and build relationships with customers.
- Organized store's layout regularly so that it remained fresh-looking for returning shoppers seeking something different/new each time they visit.
Cybersecurity Intern
Jun Cyber
04.2023 - 11.2023
- Assisted in implementing NIST SP 800-171 security controls for a vehicle manufacturing mid-sized organization, focusing on access control, incident response, and system integrity.
- Conducted a basic risk assessment on a small network environment by identifying assets, evaluating potential threats and vulnerabilities, and estimating risk levels.
- Evaluate and interpret internal email security policies to ensure compliance with organizational standards and best practices.
Concierge Representative
Mia Aesthetics
01.2021 - 01.2023
- Provided excellent Customer Service, ensuring that client unique needs are meet.
- Provide patients with information in preparation for their surgery.
- Generates Invoices, conduct financial transactions, ensuring that financial transactions are on track and on time.
- Uphold confidentiality when handling sensitive guest information or requests.
- Prepared daily reports on guest arrivals, departures, special requests, and incidents.
Customer Service Specialist
Alorica
12.2016 - 11.2018
- Conducted outbound calls to follow up on previous purchases or provide additional support if necessary.
- Offered personalized recommendations based on customer preferences or past purchase history.
- Answered customer inquiries via phone, email, and chat.
- Managed difficult customer situations with professionalism and empathy.
- Maintained high level of knowledge regarding current promotions, discounts, or special offers available.
Education
Bachelor of Science - Cybersecurity
Miami Dade College
Miami, FL04-2025
Skills
- Understand common phishing tactics
- Incident response process
- Strong attention to detail and problem-solving skills
- Team collaboration
- Write simple security reports
Accomplishments
- Participated in a university cybersecurity bootcamp covering NIST framework and incident response plans.
- Wrote Basic Incident Response Plan for class Graduation
- Detected and responded to simulated phishing emails as part of cybersecurity training exercises.
Interests
Timeline
Luxury Fashion Sales Associate
Saks Fifth Avenue
02.2024 - Current
Cybersecurity Intern
Jun Cyber
04.2023 - 11.2023
Concierge Representative
Mia Aesthetics
01.2021 - 01.2023
Customer Service Specialist
Alorica
12.2016 - 11.2018
Bachelor of Science - Cybersecurity
Miami Dade College
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