Glen Sedo
Miami,FL
Summary
Recent Cybersecurity graduate with a Bachelor's degree in Cybersecurity and hands-on knowledge in incident response, authentication protocols, email security, and general threat detection. Strong foundation in security principles, risk mitigation, and common cyber threats such as phishing and malware. Familiar with tools like Microsoft Defender, Wireshark, and VirusTotal, and experienced in analyzing email headers, managing access controls, and supporting basic incident handling. Eager to apply academic knowledge and grow within a dynamic security team.
Overview
9
9
years of professional experience
Work History
Luxury Fashion Sales Associate
Saks Fifth Avenue
Kendall, FL
03.2025 - Current
- ● Maintained an up-to-date knowledge of the latest fashion trends and products, providing a luxury
shopping
experience to every client.
● Utilized interpersonal, sales, and customer service skills to create a positive shopping experience.
● Provide exceptional styling advice and build relationships with customers
●Organized store's layout regularly so that it remained fresh-looking for returning shoppers seeking
something different/new each time they visit.
Cybersecurity Intern – Threat Detection & Response
Jun Cyber
Remote
05.2023 - 12.2025
- Assisted in implementing NIST SP 800-171 security controls for a vehicle manufacturing mid-sized organization, focusing on access control, incident response, and system integrity.
- Conducted a gap analysis, developed system security plans (SSP), and supported the creation of a Plan of Action & Milestones (POA&M).
- Conducted a basic risk assessment on a small network environment by identifying assets, evaluating potential threats and vulnerabilities, and estimating risk levels.
- Documented findings and recommended security controls to reduce exposure, including stronger access policies and regular patch management.
- Assisted in monitoring system logs and identifying unusual login activity, helping the team respond to a potential security incident promptly.
- Performed regular system scans to detect potential cyber-attacks and intrusions.
Concierge Representative
Mia Aesthetics
Miami, FL
02.2021 - 02.2023
- ● Provided excellent Customer Service, ensuring that client unique needs are meet
● Provide patients with information in preparation for their surgery
● Generates Invoices, conduct financial transactions, ensuring that financial transactions are on track
and on time
●Upheld confidentiality when handling sensitive guest information or requests.
●Prepared daily reports on guest arrivals, departures, special requests, and incidents.
Customer Service Specialist
Alorica
Cutler Bay, FL
01.2017 - 12.2020
- ●Conducted outbound calls to follow up on previous purchases or provide additional support if
necessary.
●Offered personalized recommendations based on customer preferences or past purchase history.
●Answered customer inquiries via phone, email, and chat.
●Managed difficult customer situations with professionalism and empathy.
●Maintained high level of knowledge regarding current promotions, discounts, or special offers
available.
Education
Bachelor of Science - Cybersecurity
Miami Dade College
Miami, FL05-2025
Skills
- Wireshark (basic packet analysis)
- Incident response process (detect, contain, eradicate, recover)
- Python
- Digital investigation
- Attention to detail
- Threat analysis
- Team collaboration
- IoT forensics
Hobbies and Interests
- Capture the Flag (CTF) Competitions
- Reading Cybersecurity News & Threat Intelligence
- Staying ahead of technology trends
KEY ACHIEVEMENTS
- Participated in a university cybersecurity bootcamp covering NIST framework, incident response, and basic forensics.
- Helped deliver basic cybersecurity awareness training to peers, leading to a noticeable reduction in unsafe password practices.
- Detected and responded to simulated phishing emails as part of cybersecurity training exercises
COURSES
- Digital Forensics Fundamentals
- Information Security Principles
- Security Policies and Procedures
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Luxury Fashion Sales Associate
Saks Fifth Avenue
03.2025 - Current
Cybersecurity Intern – Threat Detection & Response
Jun Cyber
05.2023 - 12.2025
Concierge Representative
Mia Aesthetics
02.2021 - 02.2023
Customer Service Specialist
Alorica
01.2017 - 12.2020
Bachelor of Science - Cybersecurity
Miami Dade College
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