CHARLES Ayuk
Little Elm
Summary
Results-driven IT support professional with strong analytical thinking, attention to detail, and incident awareness. Proven ability to document security vulnerabilities and collaborate within teams to enhance organizational security.
Overview
12
12
years of professional experience
3
3
Certifications
Work History
IT support/System Administrator Intern
Solid IT Minds
Atlanta
05.2025 - Current
- Attention to detail and analytical thinking
- Problem-solving and critical reasoning
- Documentation and report writing
- Ability to follow procedures and protocols
- Incident awareness and escalation
- Team collaboration and communication
- Time management and adaptability
Correctional Officer
Texas Department Of Criminal Justice
Beeville
08.2015 - Current
- Implemented strict security controls and monitoring to detect threats and ensure compliance.
- Conducted risk assessments and identified vulnerabilities to strengthen security posture.
- Performed incident response, documentation, and escalation for timely resolution of security incidents.
- Maintained security and compliance in a regulated, high-risk environment by monitoring activity, identifying threats and vulnerabilities, responding to incidents, documenting events, protecting sensitive information, and working collaboratively to ensure operational safety.
Junior Programmer
Skillweed
Dallas
05.2022 - 08.2022
- Attention to detail and analytical thinking
- Problem-solving and critical reasoning
- Documentation and report writing
- Ability to follow procedures and protocols
- Incident awareness and escalation
- Team collaboration and communication
- Time management and adaptability
Patterson UTI
Rig worker
Victoria
06.2014 - 05.2019
- Assisted in reviewing system activity and logs to detect possible security incidents, irregularities, and policy breaches.
- Contributed to vulnerability scanning and basic risk evaluations to help identify and mitigate security gaps.
- Maintained and organized security documentation, incident records, and compliance materials to support audits and assessments.
- Developed hands-on experience with security tools, access management, and system configurations in a controlled setting.
- Adhered to established security standards and procedures to ensure the protection and confidentiality of sensitive data.
- Worked alongside IT and security teams to assist with incident response, system hardening, and ongoing security improvements.
- Applied strong analytical thinking, attention to detail, and a proactive approach to learning cybersecurity principles and best practices.
Education
Bachelor of Science - Cyber Security
Lone Star College
Houston, TX12-2025
Associate of Applied Science - Computer Programming
Lone Star College
Houston, TX12-2022
Skills
- Basic network security concepts (TCP/IP, firewalls, ports, protocols)
- Log monitoring and analysis
- SIEM fundamentals (eg, Splunk, Sentinel – basic exposure)
- Vulnerability scanning and risk assessment
- Linux and Windows fundamentals
- Access control and authentication concepts
- Basic incident response procedures
- Security policies and compliance awareness
- Linux command line
- Windows Event Viewer
- Wireshark (basic packet analysis)
- Nmap (basic scanning)
- Antivirus / endpoint protection tools
- Virtual machines (VirtualBox, VMware)
- Attention to detail and analytical thinking
- Problem solving and critical reasoning
- Documentation and report writing
- Ability to follow procedures and protocols
- Incident awareness and escalation
- Team collaboration and communication
- Time management and adaptability
- PostgreSQL database
- PostgreSQL proficiency
- SQL server reporting services
- Relational databases
- Performance tuning
- SQL server integration services
- Java programming
- Python programming
Languages
English
Professional
Certification
IBM Z Xplore /z/OS Fundamentals
Timeline
IT support/System Administrator Intern
Solid IT Minds
05.2025 - Current
Junior Programmer
Skillweed
05.2022 - 08.2022
Correctional Officer
Texas Department Of Criminal Justice
08.2015 - Current
Patterson UTI
Rig worker
06.2014 - 05.2019
Bachelor of Science - Cyber Security
Lone Star College
Associate of Applied Science - Computer Programming
Lone Star College