Hi, I’m
Glen Wilson
New York,NY
Summary
Dedicated and customer-focused professional with experience in hospitality-related services, including guest interaction, facility maintenance, and public engagement. Adept at maintaining high cleanliness standards, providing excellent customer service, and handling administrative tasks. Seeking a hospitality position within the hospitality industry, where I can contribute my newly established skills while growing within the hospitality industry.
Overview
11
years of professional experience
Work History
Gouverneur Hospital
Institutional Aide
08.2014 - Current
Job overview
- Engage with hospital residents and visitors, ensuring a welcoming and professional environment
- Maintain cleanliness in high-traffic areas, including restrooms and common spaces, to uphold facility standards
- Perform detailed floor maintenance and waste disposal to create a sanitary and organized space
- Address public inquiries with professionalism and provide assistance when needed
- Collaborate with staff members to ensure smooth operations and guest satisfaction
Education
NYU New York, NY
Bachelor Of Hospitality And Tourism Management from Hospitality And Tourism Management
04.2025
Skills
- Exceptional customer service and interpersonal skills
- Strong verbal and written communication
- Efficient multitasking in fast-paced environments
- Detail-oriented with excellent organizational abilities
- Knowledge of facility cleanliness and safety protocols
- Proficient in handling guest inquiries and problem-solving
- Experience working with diverse populations and managing public interactions
- Ability to operate office equipment and basic computer applications
- Team-oriented mindset with strong work ethic
Education Certifications
NYU Hospitality Management Course, In Progress
Timeline
Institutional Aide
Gouverneur Hospital
08.2014 - Current
NYU
Bachelor Of Hospitality And Tourism Management from Hospitality And Tourism Management
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