GLENDA ADAMS
Summary
Committed and motivated Administrative Assistant/Receptionist with exceptional customer-relation and decision-making skills. Strong work ethics, professional demeanor and great initiative. I am very compassionate about my work and I feel I would be a good asset to your team. PROFESSIONAL ACHIEVEMENTS 30 plus years of experience providing excellent administrative support. Highly organized with attention to detail Excellent customer service skills Outstanding client relations Excellent time management Excellent communication skills Self-starter with a professional manner, team player.
Overview
7
7
years of professional experience
Work History
Receptionist
Kornmesser Optometrist / PH: 360-357-5548
Olympia, WA
02.2022 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
Receptionist / 360-918-0449
America's Best Contacts & Glasses
Lacey, WA
08.2020 - 02.2021
- Answering phones
- Making appointment
- Managed the reception area, including
- Greeting visitors
- Responding to telephones and in-person request for information
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Front End Cashier
Fred Meyers / PH: 360-438-6450
Lacey, WA
05.2020 - 01.2021
- Checking customer out at the cash register
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Helped customers complete purchases, locate items and join reward programs.
Electronic Associate
Walmart Lacey / PH: 360-438-6450
Olympia, WA
10.2019 - 01.2020
- Greeted customers and responded to requests for information.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained organized and orderly front end and removed carts, baskets and debris.
Caregiver
Comfort Keepers/ PH: 360-226-2737
Olympia, WA
06.2018 - 10.2019
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Health Aid
Visiting Angles Elderly Care
Portland, OR
08.2016 - 11.2016
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager.
- Provided housekeeping and laundry services, shopped for food, and served meals and snacks.
- Provided mobility assistance such as walking and regular exercising.
Medical Records Clerk
Coquille Valley Hospital/ PH: 541-396-3101
Coquille, OR
06.2014 - 08.2015
- Maintained patient records in compliance with security regulations.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Processed medical records requests from outside providers according to facility, state and federal law.
Medical Receptionist
Montgomery Family Medicine/ PH: 301-989-0193
Silver Spring, MD
01.2012 - 01.2015
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Received patient's with TLC.
- Collected Co-payment's
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CA06.1971
Skills
- Type 50 wpm, Medical Terminology and medical billing
- Ten Key by touch
- Working knowledge of all office equipment
- Working knowledge of all different Microsoft programs
- Excellent phone skills
- Call Answering and Routing
- Data Entry and Database Software
- Computer Proficiency
Timeline
Receptionist
Kornmesser Optometrist / PH: 360-357-5548
02.2022 - 05.2022
Receptionist / 360-918-0449
America's Best Contacts & Glasses
08.2020 - 02.2021
Front End Cashier
Fred Meyers / PH: 360-438-6450
05.2020 - 01.2021
Electronic Associate
Walmart Lacey / PH: 360-438-6450
10.2019 - 01.2020
Caregiver
Comfort Keepers/ PH: 360-226-2737
06.2018 - 10.2019
Health Aid
Visiting Angles Elderly Care
08.2016 - 11.2016
Medical Records Clerk
Coquille Valley Hospital/ PH: 541-396-3101
06.2014 - 08.2015
Medical Receptionist
Montgomery Family Medicine/ PH: 301-989-0193
01.2012 - 01.2015
High School Diploma -
San Gorgonio High School
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