Brittany McLain
Greenville,SC
Summary
Efficient Desired Position with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Palmetto Podiatry Group
Anderson, SC
01.2022 - 2025
- Administered patient intake forms and collected medical histories accurately.
- Managed appointment scheduling and coordinated with healthcare providers effectively.
- Maintained a clean and organized workspace following safety protocols consistently.
- Utilized electronic health records to document patient interactions and care provided.
- Performed basic clinical tasks, including taking vital signs and preparing patients for exams.
- Educated patients on pre-visit instructions and post-care procedures clearly and effectively.
- Prepared examination rooms by stocking supplies and ensuring equipment readiness prior to visits.
- Reduced wait times by improving scheduling accuracy, leading to smoother patient experiences.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Receptionist/lab Tech
Oak Tree Medical
Easley, SC
05.2018 - 12.2018
- Handling billing, routing and answering phone calls.
- Making transactions and keeping paper work organized.
- Assisting doctors in any changes regarding scheduling.
- Verifying insurance.
- Collecting copays.
- Versifying appointments UDS LAB- Screen urine for multiple substances as requested by the doctor.
- Prepare each requisition for each patient sending out to lab.
- Printing out each UDS confirmation and providing it to the patients provider.
- Keeping lab properly sanitized State certified pharmacy tech.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Sorted, received and distributed mail correspondence between departments and personnel.
Walmart
09.2014 - 03.2018
- Pharmacy - Cassselberry , Fl Cash handling procedures including taking payments from patients.
- Answering patient's questions and troubleshoot DUR errors.
- Customer service maintaining friendly, smiling , and greeting every patient.
- Reviewing medication orders and prescriptions and organizing medications fro dispensing, preparing labels and removing outdated drugs.
- Checking pharmaceutical stock to asses inventory level.
- Placing drug orders.
- Complying with state and federal laws.
- Answer multi-line phone, operate fax and copy machine.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07.2020
Pharmacy Technician -
Pharmacy Technician University
Oviedo, FL10.2018
Skills
- QuickBooks, Microsoft Word,
- Excel, Outlook and PowerPoint
- Ability to type 75 WPM and Ten-Key by touch with accuracy familiar with insurance, billing and
- Coding procedures
- Ten-Key by touch
- Billing
- Cash handling
- Clerical
- Customer service
- Fax
- Insurance
- Inventory
- Excel
- Outlook
- PowerPoint
- Microsoft Word
- Organizing
- Pharmacy tech
- Copy machine
- Coding
- QuickBooks
- Routing
- Scheduling
- Phone
- Troubleshoot
- Type
- HIPAA compliance
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Procedure assistance
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Medical procedures
- Patient assessments
- Laboratory specimen collection
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- Medical supply inventory
- Equipment sterilization
Certification
American Association Of Medical Personnel
Registered Medical Assistant - 152621
Timeline
Medical Assistant
Palmetto Podiatry Group
01.2022 - 2025
Receptionist/lab Tech
Oak Tree Medical
05.2018 - 12.2018
Walmart
09.2014 - 03.2018
High School Diploma -
Penn Foster Career School
Pharmacy Technician -
Pharmacy Technician University