Ebony Bullard
West Palm Beach,FL
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Helix Urgent Care and Walk-in Medicine
North Palm Beach, FL, US
04.2023 - Current
Medical Assistant
Palm Beach Md
Pga
04.2024 - 03.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Caregiver
Grandma Fee Fee
Palm Beach, FL, US
10.2022 - 01.2023
- I Was A Caregiver/Companion I Made Sure The Patient Was On Time With Meds, Personal Hygiene , Etc
Dispatcher/Customer Service
NSD
Boca Raton, FL, US
05.2019 - 11.2020
- I Was As An Emergency Roadside Dispatcher/Customer Service Representative As Well As Data Entry
- I Was Responsible For Dispatching Providers To Those In Need Of Immediate Assistance
- I Was Then Promoted To ERS CASES Where I Was Responsible For Finding Impounded Or Stolen Vehicles & From There I Became A Data Entry Specialist Responsible For Recording Important Information Into Softwares Such As Excel, Etc
- Managed customer accounts
- Resolved customer issues
- Worked in the inbound call center
Medical Assistant
Dr Sahadeo
West Palm Beach, FL, US
03.2016 - 04.2019
- This Job Started As A Clinical Requirement For School
- I Was Responsible For Filing , Answering Phones , Assisting Clients , Vital Signs , Etc
Education
High School Diploma -
Inlet Grove Community High School
Skills
- Microsoft Office
- Filing
- Customer Service Skills
- Microsoft Word
- Microsoft
- Receptionist
- Scheduling
- Management
- Data Entry
- Outlook
- Organizational Skills
- Call Center
- Customer Service
- CSR
- Computer Skills
- Phone Etiquette
- Medical Scheduling
- Sales
- Insurance Verification
- Medical Terminology
- Medical Office Experience
- EMR Systems
- HIPAA
- Patient Care
- Hospital Experience
- Medical billing
- Caregiving
- Human resources
- Medical receptionist
- QuickBooks
- Medical Records
- Medical Coding
- Office Management
- Personal Assistant Experience
- Vital signs
- Documentation review
- EClinicalWorks
- Office experience
- Front desk
Certification
- CPR, 02/01/16, 12/31/19
- EMT, 05/01/17, Present
- Electrocardiography Technician, 05/01/17, Present
- BLS Certification, Present
- Medical Assistant, Present
- CCMA Certification, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Assistant
Palm Beach Md
04.2024 - 03.2025
Medical Assistant
Helix Urgent Care and Walk-in Medicine
04.2023 - Current
Caregiver
Grandma Fee Fee
10.2022 - 01.2023
Dispatcher/Customer Service
NSD
05.2019 - 11.2020
Medical Assistant
Dr Sahadeo
03.2016 - 04.2019
High School Diploma -
Inlet Grove Community High School
- CPR, 02/01/16, 12/31/19
- EMT, 05/01/17, Present
- Electrocardiography Technician, 05/01/17, Present
- BLS Certification, Present
- Medical Assistant, Present
- CCMA Certification, Present