Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Glenda Bey Guillen

Pompton Lakes

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

8
8
years of professional experience

Work History

Assistant

Balloons By Caro
05.2023 - Current
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assist owner in all aspects of business operations.


Customer Care Representative

JetBlue Airlines
06.2022 - 05.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Quality Control Inspector

Totowa Textiles
06.2020 - 11.2021
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Manager

McDonald's Restaurant
07.2016 - 09.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Dental Assistant -

Fortis Institute
Wayne, NJ
11.2022

High School Diploma -

Garfield High School
Garfield, NJ
06.2018

Skills

  • Fast Learner
  • Time Management
  • Computer Skills
  • Team Collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Assistant

Balloons By Caro
05.2023 - Current

Customer Care Representative

JetBlue Airlines
06.2022 - 05.2023

Quality Control Inspector

Totowa Textiles
06.2020 - 11.2021

Manager

McDonald's Restaurant
07.2016 - 09.2019

Dental Assistant -

Fortis Institute

High School Diploma -

Garfield High School

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Glenda Bey Guillen