Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Glenda Dame

Holly Hill,SC

Summary

Experienced Inventory Management Specialist with a proven track record at the Department of Veterans Affairs, Recognized for strong attention to detail and effective teamwork, successfully reduced discrepancies and improved supply chain visibility, ensuring seamless operations and timely order fulfillment. Highly self-motivated, people oriented IMS with a proven record of achievement with in a fast-pace cross functional position. Exceptional multitasking skills complemented by the ability to remain calm during stressful situations and to respond appropriately to changing business priorities.

Coordinated and prepared documentation detailing production requirements and schedules to maintain supply levels. Cross- functional collaborator effective at understanding requirements and devising successful solutions. Resilient and adaptable in dynamic environments. Proficient in Leading, Teaching, and mentoring people of all ages, culture, and backgrounds.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Inventory Management Specialist

Department of Veterans Affairs- Charleston CMOP
06.2008 - Current
  • I am considered a subject matter expert due to gaining knowledge in all aspect of processing Purchase orders, 2237, Delivery orders and Amendments in IPPS and VISTA. Coworkers come to me for advise and training.
  • Take the appropriate action to ensure we have minimum but adequate stock availability for all operational and administrative supplies to support CMOP operations.
  • Coordinate procurement activities with a variety of vendors to include adequate par stock levels for daily needs, accurate pricing, and timely processing of backorders. Ensure open market and direct order purchase requests are placed, processed, and received in a timely manner in accordance with the FAR and VAAR, documenting all deviations.
  • Consistently monitors and orders open market items prior to reaching a back-order status.

· Serves as ordering officer on contracts delegated by the NCO.

  • · Ordering officer delegation on six contracts.
  • · Create delivery orders for GIP supplies and pharmaceuticals needed for our CMOP.
  • · Meet the standards for documentation and reconciliation of purchase cards in accordance with law and regulation.
  • Purchase card management: Complies with all Acquisition Policies and Regulations when placing Contract and Open Market purchase orders.
  • 100% Compliant rating on all monthly reconciliation purchase card audits
  • Present for all Wall-to-wall Inventories for the past 25 years.
  • Excellent Customer Service.
  • Administrative /Program support: Perform in-service Inventory training events.
  • Vendor liaison – trouble shoot and resolve any discrepancy with product shipped… damaged, expired, short dated or falling into a manufacturer backordered status delaying delivery,
  • Create and maintain All required purchase order documentation for the Drug supply chain security act requirements and auditing guidelines.
  • Monitors and reports on the status and progress of workload to insure we always have the adequate supplies on hand.
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
  • Optimized inventory levels by implementing effective tracking systems and regularly conducting physical.
  • Serves as IMS responder to ensure recalls, outdated items and items from the long and inactive report are performed for the Med-surge and A-Frame 1 area and giving to the Patient Safety Recall Officer.
  • Procures emergency orders when needed based on backordered items.
  • Perform updated usage report analysis weekly to ensure we have adequate stock levels.
  • · Routinely promote VA's Socio-economic goals.
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Enhanced warehouse efficiency with the introduction of innovative storage solutions and layout optimization.
  • Identifies, distributes, and balances workload and tasks among team members
  • Analyzes and advises the customer on supply purchase recommendations
  • Ensures that decisions regarding procurement methods are made in accordance with the Federal Acquisition Regulation (FAR) and the VA Acquisition Regulations (VAAR) for competition and formal advertisement
  • Checks on work in progress and reviewing completed work to see that the supervisor's instructions on work priorities, methods, deadlines, and quality have been met.
  • Conducts short, mid, and long-term advanced planning for expendable items, utilizing enterprise-wide computerized planning tools
  • Verifies receipt documents for accuracy
  • Makes decisions and commitments for CMOP on pharmaceutical, medical/surgical, and other supplies
  • Build and process 2237 in VISTA.
  • Enter information needed into FORCE.
  • Process EDI MEDSURG medical surgical orders to Medline. Via VISTA.
  • Place and process GIP reports and delivery orders for supplies needed.
  • Assisted with reverse distribution
  • Proficient in NEXCIA - problem status report, stock location.
  • Generate prime vendor McKesson reports and place pharmaceutical orders
  • Create Daily Backorder reports
  • I have been involved in the Recall program.
  • Joint Commission compliant.
  • Train new logistic and procurement staff on GIP standard operating and ordering procedure.
  • Adjust the ordering stock levels in GIP to assist in maintaining short and long-range goals set by CMOP leadership.
  • Improved supply chain visibility, proactively communicating with suppliers to address potential delays or shortages.
  • Complete physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Monitored inventory to maintain sufficient supply levels to meet facilities needs.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Worked effectively with vendors to resolve shipment issues, damaged materials and shortages.

Certified Lead Pharmacy Technician GS-0661-07

Department of Veterans Affairs- Charleston CMOP
05.2001 - 06.2008
  • Area lead coordinator of the Control Substance Area of Operation.
  • Monitored workload and made adjustments as necessary for peak performance.
  • Lead over 8 pharmacy technicians and coordinated day-to-day assignments.
  • Monitored staff compliance with CMOP policies and procedures as they related to prescription dispensing.
  • Proactively addressed all problems and issues while providing possible causes and solutions.
  • Provided procedural training to staff which resulted in a 10% increase in packing per hour.
  • Monitored and adjusted inventory and procurement processes.
  • Submitted daily procurement request for the timely distribution in excess of 800,000 prescriptions per month.
  • Routinely monitored stock levels and made suggestions when medication usage had reached a level which required adjustments.
  • Re-organization of on hand inventory allowed for an increase of the on hand days supply from 3 to 30. this adjustment significantly decreased backordered items.
  • Routinely trained and instructed staff on proper procedures and safety requirements as they pertain to CMOP policies and standards.
  • Made adjustments as needed to ensure better workflow and system performance.
  • Overseen 8 pharmacy technicians and coordinated day-to-day assignments in control sub area.
  • Helped maintain a clean and organized workspace for optimal efficiency daily.
  • Promoted teamwork among control subs staff, fostering a collaborative environment for improved productivity.
  • Overseen technicians, providing guidance on best practices in pharmaceutical processes and procedures in the control subs area.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues in the control subs area.
  • Helped pharmacist clear problematic prescriptions and address technicians questions to keep control subs efficient.
  • Facilitated staff training sessions to ensure consistent adherence to industry standards and regulatory requirements.
  • Ordered medicines and restocked shelves daily to replenish stock and increase inventory in anticipation of need.
  • Assisted in conducting periodic audits to ensure adherence to established policies, reporting discrepancies for corrective action in the control subs area.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Maintained compliance with all federal and state regulations related to control substance pharmaceutical operations.

Lead Certified Pharmacy Technician GS-0061-06

Department of Veterans Affairs - Charleston CMOP
05.2001 - 06.2008
  • Lead coordinator of the labeling area.
  • Ensured adequate staffing.
  • Monitored for compliance with established CMOP policies and procedures and provided correction retaining as required.
  • Worked with other area coordinators and supervisors to provide timely processing of prescription orders, contributing to a 24% decease in prescription turnaround time while absorbing an additional 1 million prescriptions.
  • Unlocking technicians errors and advises corrective action as needed.
  • Cross trained in all specialty areas of the CMOP to provided assistance in other areas if needed.
  • Pre Pack coordinator for the Charleston CMOP.
  • Repackaging coordinator for the charleston CMOP.
  • Prepack Equipment Certification for the repackaging system at Charleston CMOP.

Pharmacy Technician GS-0661-05

Department of Veterans Affairs Charleston CMOP
11.1998 - 05.2001
  • Rotated through all areas of the CMOP pharmacy to learn and gain a basic knowledge of the dispensing policies and operation procedures in the areas.
  • Stocked, labeled, and inventoried medication.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Managed A-Frame and exception area to include trouble shooting, restocking frame lanes , adding new items, lane adjustments.
  • Managed the Baker 6000 Automated pill dispenser and exception, fill cells on platform, cleaned cells and restocked inventory as needed.
  • Manual fill ares - manually filled prescription per order.
  • Receiving area - unload trucks, receive product into production system via receiving module and reconciled invoices.

Education

High School Diploma -

Goose Creek High School
Goose Creek, SC
06-1981

Skills

  • Inventory Management
  • Shipping and receiving
  • Stock replenishment
  • Cycle counting
  • Teamwork and collaboration
  • Customer service
  • Personal Training
  • Planning and scheduling
  • Maintaining stock levels
  • Project management
  • Typing and Data Input
  • Discrepancy investigation
  • Process implementation
  • Program management
  • Records management
  • Data management
  • Preparing reports
  • Ordering supplies
  • Order management
  • Discrepancy resolution
  • Marketing
  • Cost reduction
  • Database management
  • Trend forecasting
  • Purchasing strategies
  • Shipping and receiving support
  • Audit counts
  • Document preparation
  • Teamwork
  • Microsoft office
  • Problem-solving
  • Time management
  • Vendor Liaison
  • Problem-solving abilities
  • Warehouse safety

Accomplishments

    ·

    Graduate of the VISIN 7 Action based Leadership program 2005-2006

    Received a Challenge coin from the Department of Veterans Affairs Pharmacy Executive Director for

    excellence. February 2025.

Certification

  • Pharmacy Technician Certification November 2000 - January 2027.
  • Trident Tech- Excel Charts - August 2005

Timeline

Inventory Management Specialist

Department of Veterans Affairs- Charleston CMOP
06.2008 - Current

Certified Lead Pharmacy Technician GS-0661-07

Department of Veterans Affairs- Charleston CMOP
05.2001 - 06.2008

Lead Certified Pharmacy Technician GS-0061-06

Department of Veterans Affairs - Charleston CMOP
05.2001 - 06.2008

Pharmacy Technician GS-0661-05

Department of Veterans Affairs Charleston CMOP
11.1998 - 05.2001

High School Diploma -

Goose Creek High School
Glenda Dame