Glenda Elswick
Baytown,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Caregiver
JB Health Services
Houston, Texas
09.2022 - Current
- Accompany the client to doctor appointments and other errands.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Accompany the client to the grocery store, bring in, and put away the groceries.
- Provided emotional support to clients during difficult times.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding.
Sales Associate
Dollar Tree
Friendswood, TX
03.2018 - 12.2018
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Engaged customers in friendly, professional dialogue to determine needs.
- Collected payments and provided accurate change.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Restocked shelves as needed to ensure sufficient inventory levels.
Medical Assistant Intern
Institute Of Pain Management
Baytown, TX
10.2018 - 11.2018
- Provided support services such as scheduling appointments or arranging transportation for patients.
- Conducted routine check-ups on outpatients to monitor their health progress over time.
- Administered vaccines to patients as prescribed by attending physician.
- Maintained accurate records of all treatments given to each patient along with corresponding outcomes.
- Assisted with ordering medications according to doctor's prescription.
- Monitored vital signs such as heart rate, temperature, respiration rate.
- Shadowed medical specialists through rotation work with different departments.
- Documented patient concerns in medical record for physician review.
- Recorded daily notes on patient's condition in electronic medical record systems.
- Recorded patient charts in management system.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Referred patients to medical specialists, social services or other necessary resources.
Security Officer
S&S Investigations
La Porte, TX
08.2016 - 09.2017
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Checked for safety hazards and took corrective action when necessary.
- Confirmed visitor identification prior to granting entry into the building.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Documented security-related situations and submitted in-depth reports to superiors.
- Verified photo IDs and tickets to allow guests passage.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Education
Medical Assistant Certification - Medical Assistant
Brightwood College
Friendswood, TX10-2018
Medical Administration Assistant Certification - Medical Administration
Lee College
Baytown, TX08-2013
High School Diploma -
Betsy Layne Highschool
Stanville, KY06-1993
Skills
- Incident reporting
- Customer service
- Attention to detail
- Document management
- Problem solving
- Interior and exterior patrol
- Shift work experience
- Patrol operations
- Security screenings
- Investigation documentation
Timeline
Caregiver
JB Health Services
09.2022 - Current
Medical Assistant Intern
Institute Of Pain Management
10.2018 - 11.2018
Sales Associate
Dollar Tree
03.2018 - 12.2018
Security Officer
S&S Investigations
08.2016 - 09.2017
Medical Assistant Certification - Medical Assistant
Brightwood College
Medical Administration Assistant Certification - Medical Administration
Lee College
High School Diploma -
Betsy Layne Highschool
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