Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenda Gianola

Green Mountain Falls,CO

Summary

Dynamic professional who's highly motivated with desire to take on new challenges. Strong work ethic,ability to work collaboratively as part of a team,adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Paraprofessional

Woodland Park High School
03.2024 - Current
  • Provided academic support to students with diverse learning needs, including implementing individualized education plans(IEP's)
  • Utilized technology and education resources to enhance learning opportunity's for students
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Swim Instructor

Aquatic Center Woodland Park
07.2024 - Current
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Used teaching aids such as kickboards, diving rings and diving boards to teach students.
  • Adapted teaching techniques to different learning styles.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Prepared equipment before each class class and stored items promptly after classes.

Lifeguard

City of Green Mountain Falls
05.2024 - 09.2024
  • Observed weather and water conditions and alerted visitors to potential dangers, and storms
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Monitored safety of guests in and around swimming pool.

Transportation Dispatcher

Edkey Inc
03.2023 - 03.2024
  • Worked closely with customers to effectively resolve issues and complaints.
  • Coordinated dispatching drivers to accomplish daily requirements.
  • Handled incoming calls and emails regarding issues with routes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

School Van Driver

Apache Junction Unified School District
06.2017 - 03.2023
  • Obeyed federal, Arizona and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.

Education

GED -

Adult And Family Education
Colorado Springs, CO
10-2010

Skills

  • Employee Management
  • Telephone Etiquette
  • Cpr/1st aid certified
  • Conflict resolution technique
  • Fluent in German
  • Ongoing education in ASL
  • Information Search

Timeline

Swim Instructor

Aquatic Center Woodland Park
07.2024 - Current

Lifeguard

City of Green Mountain Falls
05.2024 - 09.2024

Paraprofessional

Woodland Park High School
03.2024 - Current

Transportation Dispatcher

Edkey Inc
03.2023 - 03.2024

School Van Driver

Apache Junction Unified School District
06.2017 - 03.2023

GED -

Adult And Family Education
Glenda Gianola