Glenda Gonzalez
Cedar Hill,USA
Summary
Detail-oriented certified medical assistant specializing in patient care and effective communication. Proven track record of maintaining accurate patient records, coordinating appointments, and supporting healthcare providers during examinations and procedures.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Parkland Hospital
Dallas, Texas
08.2025 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Coordinated patient scheduling and managed appointment logistics effectively.
- Maintained accurate patient records using electronic health record systems.
- Supported front desk operations, including answering calls and greeting patients warmly.
- Ensured compliance with safety protocols and infection control measures daily.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Cleaned and maintained medical equipment following procedures and standards.
Certified Medical Assistant
UT Southwestern Medical Center Radiation Oncology
Dallas, US
08.2019 - 05.2024
- Taking vital signs
- Phlebotomy
- Washing scopes
- Putting frames together
- Helping with procedures
- Scanning consents
- Preceptor
- Helping with supply inventory
- Helping the therapists
Medical Assistant
Parkland Health & Hospital System
, US
06.2017 - 08.2019
- Taking vital signs.
- Phlebotomy
- Urinalysis
- Assisting the doctors with PAP and any other procedures.
- Lab procedures
- Translation when needed.
Lead Medical Assistant/Front Desk
UNTHSC Pediatric Clinic
, US
09.2006 - 03.2017
- Instrument preparation
- Taking vital signs
- Positioning for examinations
- Lab procedures
- Performance of EKG's
- Urinalysis
- Administering Topical
- Parental and oral medication
- Administering medication and injections/ Phlebotomy
- Bandaging and Autoclaving
- Patient low management, Billing and Accounting
- Answer phone calls and make appointment when need
- Translation when needed
Sales Representative/Customer Service
Walmart
, US
09.2004 - 03.2006
- Organized departments
- Helping and directing customers
- Translation when needed
Education
Some college - Nursing
Tarrant County College
04-2019
ATI Career Training Center -
ATI Career Training Center
01-2006
Success High School -
Success High School
01-2004
Skills
- Pediatrics
- Bilingual
- Phlebotomy
- CMA
- Vital Signs
- Patient Care
- Injections
- EMR
- Receptionist
- Medical Office Experience
- Laboratory Experience
- Triage
- Laboratory Procedures
- Venipuncture
- Medical Scheduling
- ICD-10
- Computer Skills
- Hospital Experience
- Insurance Verification
- Clerical Experience
- Epic
- Anatomy Knowledge
- Medical Records
- Patient scheduling
- Electronic health records
- Medical terminology
- Team collaboration
- Patient assessments
- Workflow organization
- Patient education
- Patient triage
- Indirect patient care
- Medical terminology knowledge
- Compassionate
- Patient-handling equipment
- Effective communication
- Problem solving
- Attention to detail
- Customer service
- Time management
Certification
- Certified Clinical Medical Assistant (CCMA)
- CPR Certification
Languages
Spanish, Fluent
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Certified Medical Assistant
Parkland Hospital
08.2025 - Current
Certified Medical Assistant
UT Southwestern Medical Center Radiation Oncology
08.2019 - 05.2024
Medical Assistant
Parkland Health & Hospital System
06.2017 - 08.2019
Lead Medical Assistant/Front Desk
UNTHSC Pediatric Clinic
09.2006 - 03.2017
Sales Representative/Customer Service
Walmart
09.2004 - 03.2006
Some college - Nursing
Tarrant County College
ATI Career Training Center -
ATI Career Training Center
Success High School -
Success High School