Glenda Greenwaldt

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• Responded promptly to customer inquiries regarding menu items or special requests, relay information to correct RDN or management
• Attended staff meetings to discuss nutrition care and patient satisfaction ratings.
• Performed calculations regarding nutrient content of meals served in accordance with regulations.
• Collaborated with other departments such as Nursing Tray Service, or Medical Records when necessary.
• Provided nutritional counseling to patients ordering on restricted diets
• Reviewed patient food allergies.
• Completed day-to-day duties accurately and efficiently.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked with cross-functional teams to achieve goals.
• Displayed strong telephone etiquette, effectively handling difficult calls.

• Administered medications as instructed by physician or nurse practitioner.
• Transported clients to doctor appointments and social events.
• Assisted with personal care activities, such as bathing, dressing and grooming.
• Provided companionship and monitored health condition of clients.
• Helped clients move in bed, stand or walk using proper body mechanics techniques.
• Changed bed linens and maintained a clean living environment for the client's safety.
• Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
• Helped client with medication self-administration.

• Developed systems for tracking resident progress toward stated goals of treatment.
• Assisted family members during times of crisis or transition involving their loved ones residing at the nursing home.
• Implemented policies and procedures for nursing home operations.
• Participated in various activities that promote comfort, safety and well-being of patients.
• Provided direct patient care, including bathing, dressing and grooming patients.
• Assisted in the transfer of patients from bed to wheelchair or other equipment.
• Maintained cleanliness of patient's room, bathroom area, hallways, waiting areas .
• Monitored vital signs, such as blood pressure, temperature and pulse rate.
• Managed evening shift operations of the nursing home including staffing schedules, medication administration records, and food service management.
• Coordinated activities with other healthcare providers in order to provide comprehensive care for residents.
• Ensured compliance with HIPAA regulations concerning patient privacy rights.

• Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
• Assessed changes in condition or behavior of the client which may require further medical attention.
• Maintained accurate records of client care activities on computerized systems for charting purposes.
• Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
• Participated in recreational activities with clients such as reading books, playing cards or board games.
• Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
• Reported any observed changes in mental status or physical condition to supervisor immediately.
• Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.