Shiline Mesidor
Orlando
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
24
24
years of professional experience
Work History
NUTRITION OPERATOR
Morrison Healthcare
Lexington
11.2024 - 02.2026
- Provided outstanding customer service.
- Operated the diet office.
- Received and Processed Orders.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Reviewed patient food allergies, calculated diet and restricted food choices from menu.
- Helped clients select appropriate foods for prescribed diets.
PATIENT ACCESS
Truman Medical Center
Kansas City
11.2017 - 05.2022
- Obtained Patient Demographic Information
- Obtained Co-payment effectively
- Helped with Insurance Verification
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
MEAT CUTTER
Triumph Food
Kansas City
10.2016 - 10.2017
- Cutted and trimmed meat according to specifications and quality standards.
- Operated meat processing equipment safely and efficiently.
- Trained new employees on cutting techniques and equipment operation.
- Followed all safety procedures when handling sharp knives and other cutting tools.
- Provided assistance in training new employees in proper use of meat cutting tools.
REGISTERED CHIROPRACTIC ASSISSTANT
Belle Isle Chiropractic LLC
Orlando
05.2014 - 10.2016
- Ensured compliance with HIPAA regulations when handling confidential patient information.
- Performed administrative tasks such as scheduling appointments, answering phones and making reminder calls for upcoming visits.
- Ensured patient safety by following established protocols and procedures.
- Organized office files, documents and other resources to maintain an efficient workspace environment.
- Greeted patients in a friendly manner at the front desk and checked them in for their appointments.
- Communicated with insurance companies to facilitate proper billing procedures.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
SWING MANAGER
McDonald's
Winter Garden
07.2008 - 04.2014
- Trained new team members on procedures and customer service skills.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Monitored cash registers throughout shifts; reconciled tills at end of each shift according to company policy.
- Inspected all areas of the store regularly to ensure they were clean and properly stocked.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation, production and presentation according to quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
SALES ASSOCIATE
Walmart
Orlando
05.2006 - 07.2008
- Resolved customer complaints effectively and professionally.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained records related to sales for store management.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed returns, exchanges, and refunds in accordance with company policies.
RESIDENT AIDE
Callahan Nursing Home
Fort Lauderdale
09.2001 - 10.2003
- Maintained cleanliness and organization in resident rooms and common areas.
- Provided companionship and emotional support to enhance resident well-being.
- Documented resident interactions and care provided in daily logs accurately.
- Assisted residents with bathing, hygiene, mobility and nutrition activities.
- Promptly answered call lights from residents seeking assistance or comfort needs.
- Ensured that all safety protocols were followed at all times while on duty.
- Helped clients stay happy and healthy by providing mental and emotional support.
Education
HSD - High School Diploma
WHIDDON- ROGER EDUCATION CENTER
Fort Lauderdale, FL 02.1994 - 06/1998
Some College (No Degree) - Nursing
Valencia College
Orlando, FL 01.2013 -
Skills
- Great Communication Skills
- Well Informed in Microsoft Applications
- Trilingual in Haitian Creole, English and intermediate French
Extracurricular Activities
Dance Club French Club
References
References available upon request.
Timeline
NUTRITION OPERATOR
Morrison Healthcare
11.2024 - 02.2026
PATIENT ACCESS
Truman Medical Center
11.2017 - 05.2022
MEAT CUTTER
Triumph Food
10.2016 - 10.2017
REGISTERED CHIROPRACTIC ASSISSTANT
Belle Isle Chiropractic LLC
05.2014 - 10.2016
Some College (No Degree) - Nursing
Valencia College
01.2013 -
SWING MANAGER
McDonald's
07.2008 - 04.2014
SALES ASSOCIATE
Walmart
05.2006 - 07.2008
RESIDENT AIDE
Callahan Nursing Home
09.2001 - 10.2003
HSD - High School Diploma
WHIDDON- ROGER EDUCATION CENTER
02.1994 - 06/1998