Glenda Jing Barnes
Spring
Summary
Results-oriented HR and administrative professional with expertise in recruiting, onboarding, and employee relations within multinational organizations. Experienced in project management and process improvement, driving efficiencies through data-driven solutions. Skilled in managing confidential information and delivering high-quality service in fast-paced environments. Multilingual communicator with certifications in ITIL, Agile, and SAFe.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Generalist Senior Assistant
Mitsubishi Corporation (Americas)
Houston
09.2019 - Current
- Supported full-cycle recruiting by posting job descriptions, coordinating with recruiters, screening resumes, managing calendars, and scheduling interviews to ensure a seamless hiring and onboarding experience.
- Prepared pre-boarding and onboarding documentation and facilitated new-hire orientation and offboarding processes.
- Acted as the primary point of contact for employee inquiries regarding company policies and HR procedures.
- Maintained, organized, and secured confidential HR and personnel records.
- Coordinated employee engagement and wellness events with Houston-HR and NY-HR teams to enhance employee morale and community.
- Produced employee ID and photo cards and maintained related systems.
- Processed monthly employee parking reimbursements and vendor invoices through SAP and Concur to ensure timely payments and accurate records.
- Supported monthly, quarterly, and year-end closing activities.
- Assisted Facilities Management with daily operational needs and vendor coordination to maintain safety compliance and operational efficiency.
- Ensured office safety standards were met and arranged necessary repairs.
Accounting & Administrative Assistant
Consulate-General of Japan at Houston
Houston
10.2018 - 09.2019
- Managed Accounts Receivable/Payable in compliance with Japanese government financial policies.
- Processed payroll, travel reimbursements, journal entries, and supported monthly/quarterly/year-end closing.
- Contributed to annual budgeting, expenditure analysis, and internal/external audits to support financial accuracy.
- Prepared weekly and financial reports for leadership.
- Coordinated incoming/outgoing Diplomatic Cargo with the U.S. Department of State.
- Liaised with building management and vendors to resolve facility issues.
- Served as the primary liaison between the Consulate and the landowner for the Consul General's residence.
- Provided HR support including job postings, resume review, interview scheduling, applicant interviews, and I-9 processing.
- Evaluated healthcare, car insurance, and vendor contracts to ensure compliance and cost-effectiveness.
- Coordinated events from planning to execution, maintaining budget adherence and enhancing stakeholder satisfaction.
- Reduced work time and human-error risk by ~20% by developing automated tools using MS Excel and MS Access.
- Negotiated an upgraded communication system with AT&T, reducing annual communication costs by 35%.
- Minimized operational disruption during office relocation by reducing the move from four days to two, saving approximately $100,000 in labor and construction costs.
PMO, Business Analyst/Process Analyst/Project Coordinator
Sony Interactive Entertainment LLC
San Diego
12.2010 - 09.2016
- Managed full project life cycles using PMP and Agile methodologies for 300+ global streaming services (e.g., Amazon, Netflix, Hulu) across Sony TVs, Blu-ray players, and connected devices.
- Designed and implemented operational processes that reduced service deployment time by up to 15% in both field test and production environments.
- Reduced ticket execution delays by 10% through independent management of daily operations for Change Request Management System (CCB/CAB) across five teams using ITIL and SAFe Agile frameworks.
- Designed and implemented operational processes that reduced service deployment time by up to 15% in both field test and production environments.
- Conducted project prioritization, cost/budget analysis, resource planning, scheduling, compliance checks, field testing coordination, production release planning, and post-production support.
- Facilitated weekly cross-regional meetings (UK, Latin America, US) and documented stakeholder meeting findings to support project alignment.
- Analyzed tickets/issues, identified risks, escalated blockers, assigned resources, tracked progress, and ensured SLA/OLA compliance.
Project Coordinator III
Sony Electronics, Inc.
San Diego
10.2008 - 12.2010
- Planned, designed, and delivered packaging materials and labels for Sony VAIO global manufacturing, reducing procurement costs by 15%.
- Developed an Excel-based Global BOM program used across Japan, China, and U.S. production sites.
- Ensured accuracy and cost efficiency of procurement materials; led cross-regional meetings to proactively address BOM risks and deficiencies.
- Created schedules and weekly reports to track project status and progress.
- Escalated production issues and analyzed post-production errors.
- Liaised between Sony and external vendors to facilitate communication and project alignment.
Education
B.S. - Chemistry
Far Eastern University
Manila, PhilippinesSkills
- Recruiting and onboarding
- Project management
- Accounts payable and receivable
- SAP, Concur & Epicor
- Data analysis
- Microsoft Office Suite
- MS Project
- Microsoft Teams
- Customer service
Certification
- ITIL Foundation Certificate in IT Service Management, 2016
- Agile Scrum & SAFe Practitioner, 2014
Languages
- Japanese
- Tagalog (Philippines)
Timeline
HR Generalist Senior Assistant
Mitsubishi Corporation (Americas)
09.2019 - Current
Accounting & Administrative Assistant
Consulate-General of Japan at Houston
10.2018 - 09.2019
PMO, Business Analyst/Process Analyst/Project Coordinator
Sony Interactive Entertainment LLC
12.2010 - 09.2016
Project Coordinator III
Sony Electronics, Inc.
10.2008 - 12.2010
B.S. - Chemistry
Far Eastern University