Glenda Jones
Training Director, Instructor, Sales And Marketing Retail Merchandising
Orange,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
40
40
years of professional experience
3
3
years of post-secondary education
Work History
Substitute Teacher
West Orange High School
Orange, TX
08.2021 - Current
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Sales and Marketing Retail Merchandiser
Acosta Sales & Marketing
Orange, TX
06.2009 - 11.2020
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Established strong vendor relationships to maintain and support business.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Identified opportunities to increase store sales and developed actionable strategies.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Organized and maintained displays to achieve clean and appealing product layouts.
Regional Training Director
Forbus Foods Inc./DBA Waffle House
Orange, TX
01.1983 - 12.2006
- Managed new employee orientation training process for more than 300 employees each year.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Directed training programs and development paths for managers and supervisors.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Directed field training to enhance participants' skills.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coordinated technical training and personal development classes for staff members.
- Developed departmental systems and procedures to better align workflow processes.
- Managed all exempt employee coaching, training, and performance improvement actions.
- Selected and assigned instructors to conduct specific training programs.
- Trained new hires to perform cross-training exercises with experienced workers.
Education
High School Diploma -
Southeast Lauderdale High School
Meridian, MS 08.1968 - 06.1971
Skills
Creative problem solving
undefinedIndependent Travel Advisor
As a Travel Advisor I help others turn their travel dreams into reality by creating life changing memories for my clients.
Timeline
Substitute Teacher
West Orange High School
08.2021 - Current
Sales and Marketing Retail Merchandiser
Acosta Sales & Marketing
06.2009 - 11.2020
Regional Training Director
Forbus Foods Inc./DBA Waffle House
01.1983 - 12.2006
High School Diploma -
Southeast Lauderdale High School
08.1968 - 06.1971
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