Glenda Marcelino
San Francisco,CA
Summary
Adept at enhancing operational efficiency and customer satisfaction, I leveraged technical knowledge and teamwork to implement impactful changes at Streat Food Works. My background spans from managing kitchen operations at Farming Hope to crafting high-quality cocktails at Divas Lounge, consistently prioritizing excellence and collaborative success.
Overview
28
28
years of professional experience
Work History
Onsite Manager
Streat Food Works
09.2018 - Current
- Conducted post-project evaluations to identify areas for improvement and implemented changes as needed for future projects.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
- Ensured accurate documentation of all aspects of each project was maintained throughout the duration of the assignment.
Assistant Chef
Farming Hope
06.2017 - 09.2018
- Managed time efficiently when completing multiple tasks, ensuring smooth flow of kitchen operations during busy service periods.
- Assisted head chef in cooking dishes according to ingredients.
- Chopped ingredients and garnishes.
- Continually updated personal culinary knowledge by attending workshops, conferences, and industry events.
- Enhanced guest satisfaction by consistently preparing and presenting high-quality dishes in a timely manner.
- Checked food inventory and ordered ingredients.
- Received and inspected food deliveries, guaranteeing the use of fresh and high-quality ingredients.
Bartender
Divas Lounge
06.1996 - 03.2006
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
Education
High School -
Galileo High School
San Francisco, CA06.1983
Skills
- Technical knowledge
- Scheduling Coordination
- Teamwork and Collaboration
- Customer Service
- Decision-Making
Timeline
Onsite Manager
Streat Food Works
09.2018 - Current
Assistant Chef
Farming Hope
06.2017 - 09.2018
Bartender
Divas Lounge
06.1996 - 03.2006
High School -
Galileo High School
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