Glenda Santeliz
Los Angeles,CA
Summary
A team member who loves to collaborate with different people. Seeking to leave a strong leadership whenever the pathway takes, with 4+ years of experience in guests services. Very responsible person, wishing to develop- skills, and expertise in different working sections.
Overview
9
9
years of professional experience
Work History
Wheelchair Assistant Coordinator
Airport Terminal Management
07.2022 - Current
- Assisted passengers with mobility needs, ensuring smooth airport navigation and timely boarding.
- Collaborated with team members to enhance customer service experiences for travelers requiring wheelchair assistance.
- Monitored and maintained equipment, ensuring compliance with safety and accessibility standards.
- Coordinated with airline staff to facilitate seamless transitions for passengers during their journey through the terminal.
Clerk
Yum Yum Donuts
08.2020 - 07.2022
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing the operation of office equipment.
- Interacted with customers by phone, and in-person to provide information.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Line Cook
Umami Burger
06.2017 - 08.2020
- Prepared multiple orders simultaneously during peak periods with a high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Changed and sanitized cutting boards and surfaces between tasks to avoid cross-contamination.
Education
Bachelor of Arts - Graphic Design
Cal State Dominguez Hills
Carson, CA05.2022
Skills
- Organization and Prioritization
- Customer Satisfaction
- Active Listening
- Critical Thinking
- Team player
Languages
Spanish
Native or Bilingual
Timeline
Wheelchair Assistant Coordinator
Airport Terminal Management
07.2022 - Current
Clerk
Yum Yum Donuts
08.2020 - 07.2022
Line Cook
Umami Burger
06.2017 - 08.2020
Bachelor of Arts - Graphic Design
Cal State Dominguez Hills
Personal Information
Title: Graphic Designer