Summary
Overview
Work History
Education
Timeline
Generic

GLENDA TAYLOR

Summary

Experienced service professional looking to make an impact with proficient skills in communications, customer service, planning, organization, leadership, motivation, and problem solving. Comfortable working with all levels within a business and all personality types. A great combination of personable and professional. An efficient, detail oriented, self-starter who takes pride in helping others.

Overview

10
10
years of professional experience

Work History

Backup Trainer

Costco Wholesale Corp
09.2023 - Current
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Wrote and delivered performance logs and had difficult conversations.
  • Wrote 30 day performance reviews for trainees
  • Evaluated effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.
  • Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.

SIT

Costco Wholesale Corp
07.2023 - 09.2023
  • Completed Supervisor in Training Program.
  • Completed solo work as Supervisor.
  • Handled multiple escalations to a satisfactory outcome.
  • Sat in on multiple difficult conversations, including CN's.

Processing Clerk - Member Service Center

Costco Wholesale Corp
08.2022 - Current
  • SIT (Supervisor in Training) July 2023
  • Using critical thinking and problem solving skills to de-escalate and keep customers happy.
  • Have worked in Chat department where correct grammar, spelling, great communications, and fast typing skills are displayed.
  • Currently working in logistics, solving delivery issues and coordinating scheduling and delivery.
  • Adaptability skills used daily.

Actor

Glenda Taylor
09.2014 - Current
  • SAG eligible actress who has appeared on local and national commercials, films, and episodics.
  • Skills in empathy, collaboration, marketing, and time management.

Assistant to Producer

Perm Machine
11.2021 - 12.2022
  • Produced shoot schedules for films.
  • Created detailed breakdowns of scripts.
  • Responsible for filing and organizing paperwork.
  • Coordinated travel arrangements for talent.
  • Organized communications with all levels of production and talent.
  • Assisted with budgeting and payroll.

Administrative Assistant

Enovor
04.2019 - 07.2021
  • Regularly handled conference and travel arrangements for CEO and other office personnel.
  • Responsible for calendar of CEO.
  • Arranged and facilitated meetings.
  • Responsible for compiling and distributing all employees stats
  • Handled incoming and outgoing mail and phone calls.
  • Filed paperwork and input data into computer to organize projects.

Education

Oklahoma State University
Stillwater, OK

Payroll in Film

Francis Tuttle Vo Tech
11.2021

Timeline

Backup Trainer

Costco Wholesale Corp
09.2023 - Current

SIT

Costco Wholesale Corp
07.2023 - 09.2023

Processing Clerk - Member Service Center

Costco Wholesale Corp
08.2022 - Current

Assistant to Producer

Perm Machine
11.2021 - 12.2022

Administrative Assistant

Enovor
04.2019 - 07.2021

Actor

Glenda Taylor
09.2014 - Current

Oklahoma State University

Payroll in Film

Francis Tuttle Vo Tech

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