GLENDA Treme'

• Oversaw call management operations to ensure efficient routing to designated extensions. Streamlined filing and scanning processes to enhance document accessibility and organization. Implemented data entry protocols within the Sage program to improve operational efficiency.
• Managed multi-line phone system, efficiently routing calls to appropriate departments.
• Greeted and assisted visitors, ensuring positive first impressions and professional atmosphere.
• Coordinated scheduling for meetings and appointments, optimizing office utilization and resources.

Greeted clients and maintained an organized reception area. Answered incoming calls and directed them to appropriate personnel. Ordered office supplies and personal protective equipment for the organization. Provided boot vouchers for employees at Red Wing. Issued laptops and configured necessary programs for new hires through Bellwether. Processed drug screenings for all new hires and existing employees via Concentra. Managed FedEx account and sorted incoming packages. Ran various errands to support company operations.

Managed multi-line phone system to direct calls efficiently.

Coordinated appointment scheduling and calendar management for staff and clients.

Developed and maintained organized filing systems for client records and correspondence.

• Greet all Clients
• Answer multi-line phones
• Cross-referenced names against United States and Canadian Terrorist Database for compliance
• Created detailed itineraries in Excel to facilitate client meetings
• Maintained cleanliness of reception area
• Provided a friendly greeting to all clients