Summary
Overview
Work History
Education
Skills
Timeline
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Glenda Trujillo

BROWNSVILLE,TX

Summary

Accomplished professional with expertise in financial analysis and customer relationship management, honed at First National Bank of SPI. Successfully guided clients to improve financial standings, ensuring loan qualification. Adept at regulatory compliance and data verification, enhancing operational efficiency. Recognized for exceptional customer service, fostering positive client interactions and driving business success.

Overview

15
15
years of professional experience

Work History

Loan Assistance

First National Bank of SPI
South Padre Island, TX
06.2016 - 05.2021
  • Provided guidance to customers on how to improve their financial standing in order to qualify for a loan.
  • Worked closely with loan officers to ensure timely completion of all necessary paperwork associated with each transaction.
  • Verified accuracy of financial statements submitted by borrowers in support of their loan application.
  • Monitored industry trends and changes in regulations affecting consumer banking services.

Teller

Wells Fargo & Company
Brownsville, TX
07.2010 - 11.2014
  • Provided exceptional customer service while accurately processing routine transactions.
  • Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
  • Followed up on requests from customers in a timely manner.

Sales Associate

Kohls Corp
Brownsville, TX
08.2007 - 05.2008
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed credit card transactions quickly and securely.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Clerk

Koner Market
Brownsville , TX
06.2006 - 07.2007
  • Processed customer orders promptly and accurately.
  • Organized and maintained filing systems for confidential documents.
  • Processed payments, refunds, and exchanges accurately and efficiently.

Education

Real Estate -

UTRGV
Brownsville, TX
02-2020

Skills

  • Financial analysis
  • Loan processing
  • Regulatory compliance
  • Customer service
  • Data verification
  • Customer relationship management

Timeline

Loan Assistance

First National Bank of SPI
06.2016 - 05.2021

Teller

Wells Fargo & Company
07.2010 - 11.2014

Sales Associate

Kohls Corp
08.2007 - 05.2008

Clerk

Koner Market
06.2006 - 07.2007

Real Estate -

UTRGV

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