Summary
Overview
Work History
Education
Skills
Timeline
Generic

Glenda Vaughn

McKinney,Texas

Summary

Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care. Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care. Received Nursing Excellence Award at Medical City of McKinney, March 2024, Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

38
38
years of professional experience

Work History

Registered Nurse

Medical City McKinney
08.2008 - 04.2024

Worked in Senior Clinic and Emergency Department. Utilized critical thinking skills to prioritize nursing interventions based on acuity levels and individual needs. Managed patient care including referrals and at home care.

  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.

Assistant Director of Nursing

Texas Health Resources Winnsboro
08.1986 - 12.2007
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Performed rounds to observe care and interview staff, residents, and families.
  • Managed nursing schedules and budgets, streamlining processes for cost savings while maintaining high-quality patient care.
  • Collaborated with interdisciplinary teams to develop efficient care strategies tailored to individual patient needs. Worked closely with case management and physicians
  • Contributed to the accreditation process by maintaining compliance with state and federal regulations for nursing standards.
  • Assisted in developing policies and procedures for safe medication administration, minimizing errors within the department.
  • Enhanced staff performance through regular training sessions and professional development opportunities.
  • Promoted a culture of teamwork by encouraging open communication among staff members and facilitating collaboration across departments.
  • Optimized staffing levels to maintain an appropriate nurse-to-patient ratio, promoting quality of care without exceeding budget constraints.
  • Evaluated staff performance regularly, providing feedback and guidance for improvement when necessary.
  • Coordinated with physicians on complex cases, ensuring seamless communication among healthcare professionals involved in patient care.
  • Participated in quality improvement initiatives aimed at enhancing overall service delivery within the facility.
  • Identified department issues to recommend corrective actions.
  • Played a key role in attaining high patient satisfaction scores by consistently delivering compassionate care and addressing concerns promptly.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Established strong relationships with community partners to expand access to healthcare services beyond facility walls.
  • Influenced positive change within the organization by championing innovative ideas that led to better patient outcomes.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.


Education

Bachelor of Science - Nursing

The University of Texas At Arlington
Arlington, TX
05.2000

Associate Degree in Nursing -

Paris Junior College
Paris, TX
05.1984

Skills

  • Working with insurance providers to obtain medication and specialty services
  • ICD-10 coding accuracy

Timeline

Registered Nurse

Medical City McKinney
08.2008 - 04.2024

Assistant Director of Nursing

Texas Health Resources Winnsboro
08.1986 - 12.2007

Bachelor of Science - Nursing

The University of Texas At Arlington

Associate Degree in Nursing -

Paris Junior College
Glenda Vaughn