Glenda Diane Keech
Sardinia
Summary
Professional with background in customer service, ready to create welcoming experiences for all visitors. Skilled in communication, conflict resolution, and maintaining positive environment. Reliable team player who adapts to changing demands and consistently delivers results. Known for friendly demeanor, strong organizational abilities, and commitment to enhancing guest satisfaction.
Overview
40
40
years of professional experience
Work History
Greeter
Walmart
06.2023 - 04.2024
- Greeted customers warmly, creating a welcoming atmosphere and enhancing customer experience.
Prep ,and Cooked on Smoker
Patriot Public House
06.2022 - 06.2023
- Operated kitchen equipment to prepare food items efficiently and consistently.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
Operator/lead
Candlelight
02.1994 - 06.2021
- Operated machinery to ensure efficient production processes.
- Monitored quality control standards to maintain product integrity.
- Trained new operators on safety protocols and operational procedures.
- Collaborated with team members to optimize workflow efficiency.
- Conducted regular equipment maintenance to prevent downtime.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Manager
Elks
01.1984 - 05.1994
- Directed operational workflows, enhancing efficiency and performance across all departments.
- Implemented training programs, improving staff competency and service quality.
- Oversaw budget management, ensuring alignment with organizational goals and resource allocation.
- Analyzed customer feedback, driving improvements in service delivery and member engagement.
- Led performance evaluations, mentoring staff to achieve professional growth and development.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
GED -
Hillsboro High
Hillsboro Ohio06-1976
Timeline
Greeter
Walmart
06.2023 - 04.2024
Prep ,and Cooked on Smoker
Patriot Public House
06.2022 - 06.2023
Operator/lead
Candlelight
02.1994 - 06.2021
Manager
Elks
01.1984 - 05.1994
GED -
Hillsboro High