James Ireland
Jacksonville
Summary
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Overview
39
39
years of professional experience
Work History
Greeter
Walmart
03.2023 - 06.2025
- Managed guest inquiries, providing information on services and amenities.
- Welcomed and assisted guests, ensuring a positive first impression.
- Monitored entrance area for cleanliness and organization, maintaining professional appearance.
- Collaborated with team members to streamline guest flow and reduce wait times.
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
Construction General Laborer
Labor Max
07.2022 - 03.2023
- Gained independent working skills and guided and mentored team members.
- Worked productively as lead or helping team member to drive satisfaction.
- Performed demanding physical work over extended periods with positive attitude.
- Collected and removed debris from work sites to maintain team safety and minimize safety hazards.
Security Professional
Redford School District
09.2020 - 06.2022
- Monitored internal and external company communication and abnormalities.
- Responded to incidents of workplace violence and unruly behavior on property.
- Supervised property entrances and exits and monitored employee safety.
- Demonstrated strong attention to detail and accuracy when communicating information to Security Management.
Correctional Officer
Department Of Corrections
06.1986 - 03.2012
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Applied non-violent response tools and physical restraint during problematic situations.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
Education
Associate Of Applied Science - Mental Health Counseling
Wayne County Community College District
Detroit, MISkills
- Non-Violent Intervention
- Superior Work Ethic
- Material Loading and Unloading
- Verbal Communication
- Punctual and Dependable
- Worksite Safety and Maintenance
- Excellent Problem Solver
- State and Federal Laws Knowledge
- Firearms Training
- Security Checks
- Team player mentality
Timeline
Greeter
Walmart
03.2023 - 06.2025
Construction General Laborer
Labor Max
07.2022 - 03.2023
Security Professional
Redford School District
09.2020 - 06.2022
Correctional Officer
Department Of Corrections
06.1986 - 03.2012
Associate Of Applied Science - Mental Health Counseling
Wayne County Community College District