Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Glenda Figueroa

Chelsea,MA

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Line Cook

Caffe Pazzo
07.2018 - 04.2024
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Barista Team Lead

Cosí Café
Boston
01.2013 - 06.2018

• Provided guidance to cashiers on how to accurately ring up customers' purchases.

• Trained new cashiers on proper use of registers and store policies.

• Performed daily opening and closing procedures for the register area.

• Maintained a clean work environment by sweeping floors and wiping down counters regularly.

• Managed scheduling, payroll, and time off requests for team members.

• Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.

• Supported other teams when necessary, such as stocking shelves or bagging groceries.

Salads and Prep Cook

Hillstone Restaurant
Boston
09.2007 - 01.2013

• Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.

• Followed recipes to prepare meals according to customer specifications.

• Stocked kitchen with necessary supplies, including food items and utensils.

• Organized walk-in coolers and freezers according to established guidelines.

• Cooked meats, fish, poultry or other foods using various methods such as baking, frying or grilling.

• Measured ingredients accurately using measuring cups and spoons.

• Maintained records of daily food usage in accordance with health regulations.

• Seasoned cooked dishes properly before serving them.

• Organized and labeled stock of ingredients to maintain needed inventory levels.

• Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.

• Measured and weighed food items to comply with portion requirements.

• Prepared variety of foods according to exact instructions and recipe specifications.

Education

High School Diploma - Accounting’s

El Salvador
El Salvador Central América
2001

Skills

Customer Service-Oriented

Cash handling experience

Table Bussing

Dining room organization

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Line Cook

Caffe Pazzo
07.2018 - 04.2024

Barista Team Lead

Cosí Café
01.2013 - 06.2018

Salads and Prep Cook

Hillstone Restaurant
09.2007 - 01.2013

High School Diploma - Accounting’s

El Salvador
Glenda Figueroa