Glenda Liz Colon
Middletown,OH
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
20
20
years of professional experience
Work History
Backroom Processor / Merch Lead
Gabriel Brothers
09.2022 - Current
- Processed merchandise efficiently to ensure timely inventory turnover.
- Collaborated with team members to optimize workflow and enhance productivity.
- Maintained accurate records of inventory levels and product movement.
- Oversaw merchandise presentation and inventory management to optimize sales floor efficiency.
- Trained and mentored team members on product knowledge and customer service techniques.
- Implemented inventory control processes to reduce stock discrepancies and improve accuracy.
- Analyzed sales data to develop strategic merchandising plans that drove revenue growth.
Production Worker
Capstone Logistics LLC.
01.2021 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with team members to maintain workflow and meet production targets.
Processor
Gabriel Brothers
09.2019 - 01.2021
- Processed high-volume transactions efficiently, ensuring accuracy and compliance with company standards.
- Collaborated with team members to streamline operational workflows, enhancing overall productivity.
- Monitored inventory levels, coordinating timely restocking to prevent disruptions in service.
- Implemented quality control measures, identifying discrepancies and improving product consistency.
Bus Monitor
SP&R Transportation
09.2015 - 06.2017
- Monitored student behavior to ensure safety and compliance during transport.
- Assisted drivers in maintaining schedules and routes for timely pickups and drop-offs.
- Communicated effectively with students, parents, and staff to address concerns promptly.
- Implemented safety protocols to enhance overall bus monitoring procedures and practices.
Lunch Monitor/After-School Teacher
Lowell Community Charter Public School
01.2006 - 06.2015
- Supervised lunchtime activities, ensuring student safety and adherence to school policies.
- Monitored student behavior, promoting positive interactions and conflict resolution among peers.
- Assisted in meal distribution, ensuring compliance with dietary guidelines and nutritional standards.
- Implemented strategies to enhance lunchtime engagement through organized games and activities.
- Developed engaging lesson plans to enhance student learning and foster creativity.
- Supervised daily activities ensuring a safe and supportive environment for all students.
- Monitored student progress, providing individualized support to meet diverse learning needs.
Education
High School Diploma -
Lowell High School
Lowell, MA06-1995
Skills
- Attention to detail
- Teamwork and collaboration
- Customer service
- Space optimization
- Merchandise planning
- Activity planning
- Skills development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Backroom Processor / Merch Lead
Gabriel Brothers
09.2022 - Current
Production Worker
Capstone Logistics LLC.
01.2021 - 08.2022
Processor
Gabriel Brothers
09.2019 - 01.2021
Bus Monitor
SP&R Transportation
09.2015 - 06.2017
Lunch Monitor/After-School Teacher
Lowell Community Charter Public School
01.2006 - 06.2015
High School Diploma -
Lowell High School