Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Gonzalez

Rochester,NY

Summary

A recent college graduate with a degree in Criminal Justice and a passion to work in the field. Possess strong organizational and communication skills, as well as a drive to learn and apply knowledge to real world situations.

Overview

7
7
years of professional experience

Work History

Police Information Clerk

City of Rochester
10.2023 - Current
  • Record keeping: Receive, input, and maintain records related to police activity, alarm permits, and criminal justice
  • This includes creating and maintaining case files, logs, and other departmental documentation
  • Report preparation: Prepare police reports, crime complaints, and prosecution case reports
  • Data entry: Enter and maintain data in local and national law enforcement databases
  • Record distribution: Distribute documents to employees and agencies, and route police employees for court subpoenas
  • Handled sensitive information with discretion while maintaining strict confidentiality protocols.
  • Utilized advanced computer skills to quickly and accurately input data into various software programs.
  • Managed multi-line phone systems, directing calls to appropriate departments for expedited service.

Patient Care Technician

Rochester Regional Health
12.2021 - 10.2023
  • Checking patients' blood pressure, heartbeat and pulse regularly
  • Providing compassionate care by listening to patients' concerns and guiding them by answering any questions or concerns
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Turning, repositioning and move patients between beds, wheelchairs and seats
  • Helping patients use the bathroom and dress
  • Monitoring patients' food and liquid intake
  • Escort patients to get X-rays and other imaging tests
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

Front End Cashier

Wegmans Food Markets
09.2021 - 12.2021
  • Smile, greet, and thank customers with a positive attitude
  • Stand for long periods of time while checking out customers quickly and accurately
  • Answer customer questions and help them with their needs
  • Be available to assist associates across the store as needed
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.

Team Member

Chick-fil-A
04.2018 - 03.2020
  • Welcome & greet guests
  • Take and prepare customer orders in either the front counter or drive-thru
  • Observe health and sanitation guidelines
  • Learned all required tasks quickly to maximize performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Education

Associate's Degree - Criminal Justice Science

Monroe Community College
Rochester, NY
05.2023

High School Diploma -

Brighton High School
Rochester, NY
06-2021

Skills

  • Cleaning Experience
  • Cash Handling
  • Cashiering
  • Microsoft Powerpoint
  • Leadership
  • Customer service
  • Teamwork
  • Data entry
  • Report writing

Timeline

Police Information Clerk

City of Rochester
10.2023 - Current

Patient Care Technician

Rochester Regional Health
12.2021 - 10.2023

Front End Cashier

Wegmans Food Markets
09.2021 - 12.2021

Team Member

Chick-fil-A
04.2018 - 03.2020

Associate's Degree - Criminal Justice Science

Monroe Community College

High School Diploma -

Brighton High School
Natalie Gonzalez