Natalie Gonzalez
City of Rochester
Rochester,NY
7
years of professional experience
Criminal Justice graduate with three years of experience supporting municipal law enforcement through police records management, report preparation, law-enforcement database research, data verification, and confidential information handling. Detail-oriented professional experienced with NCIC, eJusticeNY, LEARMS, Mobile, DataWorks, and Excel, with academic exposure to ArcGIS. Seeking to apply this operational foundation to crime analysis, public-safety intelligence, and evidence-based decision support.
Work History
Police Information Clerk
3 Years 1 Month- Record keeping: Receive, input, and maintain records related to police activity, alarm permits, and criminal justice
- This includes creating and maintaining case files, logs, and other departmental documentation
- Report preparation: Prepare police reports, crime complaints, and prosecution case reports
- Data entry: Enter and maintain data in local and national law enforcement databases
- Record distribution: Distribute documents to employees and agencies, and route police employees for court subpoenas
- Handled sensitive information with discretion while maintaining strict confidentiality protocols.
- Utilized advanced computer skills to quickly and accurately input data into various software programs.
- Managed multi-line phone systems, directing calls to appropriate departments for expedited service.
Patient Care Technician
1 Year 10 Months- Checking patients' blood pressure, heartbeat and pulse regularly
- Providing compassionate care by listening to patients' concerns and guiding them by answering any questions or concerns
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Turning, repositioning and move patients between beds, wheelchairs and seats
- Helping patients use the bathroom and dress
- Monitoring patients' food and liquid intake
- Escort patients to get X-rays and other imaging tests
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Front End Cashier
3 Months- Smile, greet, and thank customers with a positive attitude
- Stand for long periods of time while checking out customers quickly and accurately
- Answer customer questions and help them with their needs
- Be available to assist associates across the store as needed
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Team Member
1 Year 11 Months- Welcome & greet guests
- Take and prepare customer orders in either the front counter or drive-thru
- Observe health and sanitation guidelines
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate's Degree - Criminal Justice Science
High School Diploma
Skills
NCIC; eJusticeNY; LEARMS; Mobile; DataWorks; Microsoft Excel; ArcGIS (academic coursework); Microsoft PowerPoint; law-enforcement records and documentation systems
Team building
Punctual and reliable
Records maintenance
Organizational skills
Continuous improvement
Data entry
Multitasking
Timeline
Police Information Clerk
City of Rochester
10.2023 - CurrentRead More
Patient Care Technician
Rochester Regional Health
12.2021 - 10.2023Read More
Front End Cashier
Wegmans Food Markets
09.2021 - 12.2021Read More
Team Member
Chick-fil-A
04.2018 - 03.2020Read More
Monroe Community College
Associate's Degree from Criminal Justice Science
Read More
Brighton High School
High School Diploma
Read More