Glendora Burgess

• Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
• Confirmed accurate price changes and prepared and printed daily price download for full visibility.
• Stocked and reset demo carts and confirmed closeout of stocking and scanning tasks.
• Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.

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• Assisted customers with price checking fruits and vegetables and finding requested items in department.
• Received and unloaded new items upon delivery and checked products for damage and order accuracy.
• Checked product shelves to review for proper price labels and handled price changes when requested by management.
• Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Answered questions about store policies and addressed customer concerns.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Collected and authorized payments of guests.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Checked identification for proof-of-age for alcohol and tobacco sales.
• Mentored new team members on POS system operation, customer service strategies and sales goals.
• Operated cash register to record transactions accurately and efficiently.

• Assessed processes and production lines for proper setup per instructions and procedures.
• Maintained communication across key departments and senior leadership team.
• Monitored employee performance to determine need for additional education and training.
• Tracked material orders and deliveries in accordance with company procedures.