Glenesha Sharpe- Thompson
Parkville,MD
Summary
Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Home Health Aide
Lynden Nursing Services
Greenacres , Florida
09.2019 - 12.2019
- Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Traveled to clients' homes to provide healthcare services and promote continuity of care.
- Assist Alzheimer’s, dementia & maintained patients records daily
- Notified Head nurse or emergency care when needed
Home Health Aide
Happy At Home Care
West Palm Beach , Florida
06.2017 - 12.2018
- Assisted with patient with all activities of daily living to meet personal care needs.
- Assist Alzheimer’s, dementia & Maintained patients records daily.
- Notified Head nurse or emergency care when needed
Home Health Aide/ Administrative Assistant
Reliable Quality Care Corporation
West Palm Beach, FL
04.2013 - 10.2015
- Answer and direct phone calls
- Obtained client medical history, including medication information, symptoms and allergies.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Produce and distribute correspondence memos, letters, emails and forms
Customer Service Representative
Aegis Communications
Port Saint Lucie, FL
07.2009 - 02.2010
- Increase customer loyalty and interact with customers in an efficient and professional manner
- Responded to customer requests for products, services and company information.
- Educated customers on promotions to enhance sales.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Sales Representative
Forever 21
West Palm Beach, FL
05.2008 - 06.2009
- Assisted customers with their daily purchase
- Restock clothes that have been tried on and fold neatly.
- Determine seasonal trends and adjust displays as needed.
- Responsible for selling products, merchandise, and services in a retail settings
Education
Associate of Science - Nursing
Florida Career College
Boynton Beach, FL09.2015
Associate of Arts - General Studies
Palm Beach State College
Lake Worth, FL12.2012
High School Diploma -
Santaluces Community High School
Lantana, FL05.2007
Skills
- Medical terminology
- First Aid and Safety
- Critical thinking and problem solving
- Progressive documentation
- State Regulation knowledge
Certification
- HHA - Home Health Aide
- First Aide, CPR and BLS
Timeline
Home Health Aide
Lynden Nursing Services
09.2019 - 12.2019
Home Health Aide
Happy At Home Care
06.2017 - 12.2018
Home Health Aide/ Administrative Assistant
Reliable Quality Care Corporation
04.2013 - 10.2015
Customer Service Representative
Aegis Communications
07.2009 - 02.2010
Sales Representative
Forever 21
05.2008 - 06.2009
Associate of Science - Nursing
Florida Career College
Associate of Arts - General Studies
Palm Beach State College
High School Diploma -
Santaluces Community High School
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