Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Glenina Parrott

Saint Leonard,MD

Summary

Dynamic and reliable professional with experience as a Receptionist at Nail Trix and Spa, excelling in client relationship building and multitasking. Proficient in interpretation and maintaining client confidentiality, I effectively resolved customer issues while enhancing the overall client experience through informed service recommendations. Committed to continuous education and teamwork.

Personable and empathetic communicator with deep understanding of American Sign Language and Deaf culture. Adept at facilitating clear and accurate communication between Deaf and hearing individuals. Committed to fostering inclusive environments and ensuring effective communication access for all.

Overview

1
1
year of professional experience

Work History

Receptionist

Nail Trix and Spa
06.2025 - 12.2025
  • Managed front desk operations, greeting clients and ensuring positive first impressions.
  • Scheduled appointments efficiently using salon management software.
  • Answered phone inquiries, providing information about services and responding to client needs.
  • Maintained cleanliness and organization of reception area for optimal client experience.
  • Interpret for hard of hearing and deaf/mute customers when needed
  • Processed payments accurately, handling cash and credit transactions securely.
  • Collaborated with staff to streamline client check-in and check-out processes.
  • Developed knowledge of spa services to provide informed recommendations to clients.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Education

High School Diploma -

Calvert High School
Prince Frederick, MD
05-2025

Skills

  • Deaf culture awareness
  • Fingerspelling mastery
  • Relationship building
  • Client confidentiality
  • Continuing education
  • Interpretation
  • Teamwork and collaboration
  • Reliability

Interests

Interested in the deaf community

Timeline

Receptionist

Nail Trix and Spa
06.2025 - 12.2025

High School Diploma -

Calvert High School