Glenn A. Allen
Ronkonkoma,NY
Summary
Diligent, detailed-oriented with 20 years of professional experience in retail. Excels at multi-tasking in a fast past environment, completing projects and assignments within a timely manner. Proven communication abilities, both oral and written.
Overview
2026
2026
years of professional experience
Work History
Regional Training Manager
Sunglass Hut
New York, NY
09.2024 - Current
- Train Managers in a district with volume of 30 million and supervise approximately up 24 stores
- Responsible for the profitability of all stores, increase sales/profits and control store expenses
- Recruitment and retention of top talent
- Focus on multi-unit management and supervise areas of the store including: customer service, human resources, loss prevention and financial results
- Conduct store visits to ensure quality, consistency, and compliance with company programs and standards
- Think strategically and understand the business
- Ability to communicate with all levels of management
Store Manager
Sunglass Hut
Long Island Ny
2016 - 2024
- Networks, recruits, hires to staffing needs, and trains using the on boarding tools provided as part of the Sunglass Hut Experience.
- Act as a director and mentor to the team to insure growth and consistency.
- Develops the store’s strategic plan to achieve financial results.
- Leads by example by coaching, developing, and inspiring team to encourage teamwork and retain talent though a development focused environment.
- Act as an ambassador for Sunglass Hut brand.
- Stays adept at knowing the product and staying curious on new merchandise and fashion trends.
- Merchandising sales floor in insure store stay clean and up to company standers.
- Develops customer relationships through interaction and feedback.
- Drives sales by continually identifying opportunities to achieve both personal and store goals.
- Coaching the Non-negotiable’s and the Sunglass Hut Experience.
- Creates an emotional connection within the store team that translates into sales and delivers the Sunglass Hut Experience.
- Monitor and controls Shrink to insure all product is accounted for.
Assistant Store Manager
Sunglass Hut
Manhasset, New York
01.2015 - 01.2016
- Utilized The Sunglass hut Experience tools to consistently deliver sales and plan company objectives.
- Flawlessly executed the store strategic plan to drive business.
- Partnered with Store /Regional Manager to continually coach and inspire the team to enhance store performance.
- Provided ongoing coaching for all Associates to support their growth and development.
- Spent majority of the time on the sales floor.
- Continually coached and develops the team to ensure retail excellence.
- Communicated information regarding promotions, contest and incentives to the team.
- Leveraged reporting tools to consistently drive sales by identifying win and opportunities.
- Sought out opportunities for self-development as defined in an individual development plan.
Assistant Store Manager
New York and Company
01.2009 - 01.2015
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Assigned employees to specific duties.
- Directed and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Inventory stock and reorder when inventory drops to a specified level.
- Kept records of purchases, sales, and requisitions.
- Enforced safety, health, and security rules.
- Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Established and implemented policies, goals, objectives, and procedures for their department.
- Motivated, developed and directed people as they work, identifying the best people for the job.
Sales Associate
New York and Company
01.2006 - 01.2009
- Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
- Monitored sales activities to ensure that customers received satisfactory service and quality goods.
- Assigned employees to specific duties.
- Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Inventoried stock and reordered when inventory dropped to a specified level.
- Kept records of purchases, sales, and requisitions.
- Enforced safety, health, and security rules.
- Examined products purchased for resale or received for storage to assess the condition of each product or item.
- Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
- Performed work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Established and implemented policies, goals, objectives, and procedures for their department.
Education
Criminal Justice
Briarcliff College
Hicksville, New YorkSkills
- Proficient in Microsoft Word, Excel, Word Perfect 2002, Lotus 2002, and Adobe
- Proficient in Ciao and Kronos software
Timeline
Regional Training Manager
Sunglass Hut
09.2024 - Current
Assistant Store Manager
Sunglass Hut
01.2015 - 01.2016
Assistant Store Manager
New York and Company
01.2009 - 01.2015
Sales Associate
New York and Company
01.2006 - 01.2009
Store Manager
Sunglass Hut
2016 - 2024
Criminal Justice
Briarcliff College