Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Glenn Foster

League City,TX

Summary

Accomplished, results-driven Port Services executive with extensive experience managing multiple operation teams and offices throughout North America. Responsible for business development and strategic business programs utilizing transformation and change management. Obtaining and building exceptional relationships and profit margins with a customer-centric focus. Capable and motivated in ensuring client relationships with contractual and developmental strategies. Driven with results of maximum customer growth and expansion globally. Collaboration with internal and external senior stakeholders to effectively prioritize and achieve defined objectives, processes, and procedures. Strong ability to translate business requirements into solutions. Proven results in empowering teams, building trust, open communication, designing strategy, and clear, specific goals. Excellence in organizational development and retaining market talent—strong oral and written communication skills.

Overview

12
12
years of professional experience

Work History

General Manager North America

Inchcape Shipping Services North America
Houston, Texas
01.2020 - Current
  • Executive Level P&L responsibility and oversight for customer specific operation teams.
  • Improvement of operations efficiency.
  • Data approach to problem solving and market development.
  • Leader of cross functional leadership team.
  • Drives a clear culture of performance management.
  • Reports strategic planning globally.
  • Executing the needs of the stakeholders.
  • Develops and adheres to corporate and company regulatory compliance including service delivery throughout North America, vendor management, cost management, team management and ensuring work is accomplished to the global standards in Quality, Health, Safety, Security, Ethics compliance and financial governance.
  • Contact for the Stolt Contracted Business.

General Manager Stolt Operations

Inchcape Shipping Services
Jacintoport, Texas
02.2016 - 01.2020
InchcapePoint of Contact for the Stolt Contracted Business.

General Manager South Texas Ports

Inchcape Shipping Services
Point Comfort, Corpus Christi
04.2012 - 02.2016
  • Full P&L responsibility and oversight for customer specific operation teams including service delivery throughout North America, vendor management, cost management, team management and ensuring work is accomplished to the global standards in Quality, Health, Safety, Security, Ethics compliance and financial governance.

Education

Bachelor of Science aircraft pilot training degree plan -

Texas State Technical College

MBA Certification, American Management Association -

University of the State of New York

Continued Education – current certifications -

JacintoportInchcape Learning Management Systems

ASBA

Skills

  • Profit and loss responsibility
  • Port operations management
  • Complex problem solving
  • Procurement process
  • Customer relations
  • Budget administration
  • Business development
  • Team building and development
  • Leadership and Commercial sales
  • Career development
  • Business strategy development
  • Organizational development
  • Strategic marketing
  • Client retention and acquisition
  • KPI management
  • Business process improvement
  • Contract negotiation
  • Revenue generation
  • QA process
  • Team culture and empowerment
  • Utilization of digital tools

Accomplishments

  • Executive Point of Contact for Global specific principle.
  • Successful work strategies and goal implementation with South American ports.
  • Successful liaisons and strategic synergy development in Central and South America.
  • Develop and maintain large, specific global accounts with high-yield profit margins.
  • Strategic planning and transformation development with a drastic reduction in operational cost.
  • Restructuring of America's business transformation within 18 months with outstanding cost analysis for profit gain.
  • Completion of budget analysis with a focus on regional operation centers and realignment of cost-effectiveness.
  • Successful new market adventures with port services implementation and growth in previously unoccupied areas.
  • Acquisition and merger with comprehensive completion.
  • Successful strategies and growth throughout North America. Employee development with professionalism and culture.
  • Promotion of innovations, ideas, performance practices, and high employee productivity.
  • Improvement of QHSSE and quality questionnaire performance throughout the North American division.
  • Execution of superior customer service during the COVID crisis.

Affiliations

  • Houston International Seafarers Center, Executive Board Member, 01/01/2020, Present
  • West Gulf Maritime Association, Executive Member, 01/01/2006, Present
  • DDLR (Deep Draft Lubricant Association), Keynote Speaker

Timeline

General Manager North America

Inchcape Shipping Services North America
01.2020 - Current

General Manager Stolt Operations

Inchcape Shipping Services
02.2016 - 01.2020

General Manager South Texas Ports

Inchcape Shipping Services
04.2012 - 02.2016

Bachelor of Science aircraft pilot training degree plan -

Texas State Technical College

MBA Certification, American Management Association -

University of the State of New York

Continued Education – current certifications -

JacintoportInchcape Learning Management Systems

ASBA
Glenn Foster