Glenn Greenholtz
Lakewood,CO
Summary
Detail-Oriented team player possessing strong organizational skills, Exceptional Operations management focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
20
20
years of professional experience
Work History
Owner/Residential Contractor
Self-Employed
09.2018 - Current
- Manage day-to-day business operations.
- Consult with customers to assess needs and propose optimal solutions.
- Evaluate suppliers to maintain cost controls and improve operations.
- Work alongside assistant's to accomplish designated assignment's.
Construction Foreman
CDP Flooring, Inc.
06.2008 - 08.2018
- Supervised field crews to maximize quality and work efficiency.
- Delegated assignments based on plans, project needs, and knowledge of individual team members.
- Coordinated materials to maintain steady flow and meet productivity objectives.
- Inspected work for compliance with applicable regulations and job specifications.
Operations Supervisor
Wholesale Granite Source, Inc.
06.2007 - 07.2008
- Motivated and trained employees to maximize team productivity.
- Managed internal operational standards and productivity targets.
- Tracked company equipment, tools and technology to manage inventory.
- Negotiated with distributors to find quality products and best prices.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Customer Service Manager. Lead Estimator
Stone Craft Inc.
11.2003 - 06.2007
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Kept accurate records to document customer service actions and discussions.
Education
No Degree - Business Management
Pima Community College
Tucson, AZSkills
- Estimate Preparation
- Commercial Construction
- Residential Construction
- Cost Estimation
- Complaint Resolution
- Quality Assurance
- Workflow Optimization
- Performance Improvement
- Customer Service Management
Timeline
Owner/Residential Contractor
Self-Employed
09.2018 - Current
Construction Foreman
CDP Flooring, Inc.
06.2008 - 08.2018
Operations Supervisor
Wholesale Granite Source, Inc.
06.2007 - 07.2008
Customer Service Manager. Lead Estimator
Stone Craft Inc.
11.2003 - 06.2007
No Degree - Business Management
Pima Community College
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