Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Glenn Keyes

Bow,NH

Summary

Correctional Officer with 19 years of well rounded dedicated experience in all aspects of corrections. An established history of using sound judgement and critical thinking during crisis with strong focus on rapport building with detainees and colleagues alike. Excellent command using safety, security, and emergency management protocols. An organized, dependable candidate successful at managing multiple priorities while maintaining a positive attitude. Always eager to take on additional responsibilities as a detail-oriented team player to meet all goals of the department

Overview

19
19
years of professional experience
1
1
Certification

Work History

Correctional Officer

Belknap County
03.2005 - Current
  • Searched cells of detainee to identify and confiscate contraband and other prohibited items.
  • Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
  • Enforced rules and regulations to maintain order among inmates.
  • Identified needed updates to correctional plans and assigned detainee to appropriate housing.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Completed intake paperwork, fingerprints, and searches.
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.

Education

Bachelor of Science - Recreation Management And Leisure Studies

Ferris State University
Big Rapids, MI

High School Diploma -

Napoleon High School
Napoleon, MI

Skills

  • Inmate Classification
  • State and federal laws knowledge
  • Emergency Response
  • Mentorship
  • De-Escalation Techniques
  • Suicide Prevention
  • First Aid Certification
  • Inmate Supervision
  • Trained in defensive tactics
  • Safety and Security
  • Conflict resolution skills
  • Policy Enforcement

Accomplishments

As a 19 year veteran of the BCDOC, after graduating from the 2005 NHAC Academy, I quickly worked my way into additional responsibilities. Firstly earning the title of Classification Officer and then Field Training Officer and finally Defensive Tactics Instructor. I took on these rolls to advance my career and prove myself as a well-rounded employee. Next I became a Shift Supervisor and attended Supervisor Academy. I have logged thousands of hours as a shift supervisor on all shifts in the absence of higher rank. In addition to becoming one of the first BCDOC Taser Instructors, I continued to reach higher and excel as an instructor at the NHAC Academy where I won the prestigious Robert C. Prescott award for excellence in teaching and support of new officers and the community. Finally, gained the following additional accomplishments: Fire and evac Instructor, PREA Investigator/Instructor, Firearms certified, Booking Officer, Transport officer, Union Negotiator, and Public Liaison for educational tours.

Certification

NHAC Academy Graduate

CPR/first aid

Progressive Defense System Instructor Level 2

Taser Instructor

Stevens Defensive Driving

Timeline

Correctional Officer

Belknap County
03.2005 - Current

Bachelor of Science - Recreation Management And Leisure Studies

Ferris State University

High School Diploma -

Napoleon High School
Glenn Keyes