Glenn Mori
Grand Prairie,TX
Summary
Experienced Database Manager with expertise in managing IMS, DB2, SQL Server, and Greenplum databases, as well as Informer. Strong understanding of IBM MQ message queueing and relational databases, SQL, Power BI, Excel, and Node Java. Successfully responsible for budgeting infrastructure enterprise systems and overseeing a team of 16 technical associates. Skilled in effective communication through PowerPoint presentations.
Overview
38
38
years of professional experience
Work History
Systems Integration Specialist
Dallas Baptist University
01.2020 - Current
- Develop reports from Informer and SQL for business analytics
- Create Power BI and excel reports for enrollment statistics
- Develop and maintain integration of systems from Colleague
Database Manager
Army & Airforce Exchange Service
04.2013 - 10.2018
- Company Overview: Department of Defense
- Infrastructure Database Systems manager of IMS, DB2, SQL Server and Greenplum databases
- Management of 80% of enterprise system databases and over 16 technical associates who maintain configure and deploy databases for system applications
- Introduced autonomics into database systems to self-correct potential unscheduled outages
- Department of Defense
Database Analyst
Army & Airforce Exchange Service
02.2000 - 04.2013
- Company Overview: Department of Defense
- Database systems administrator of IMS and DB2 databases on the Mainframe
- Additional responsibly included IBM Message queuing and Oracle Retail Integration Bus which provided support for guaranteed messaging between systems for the retail systems
- Department of Defense
Computer Operator
Army & Airforce Exchange Service
07.1998 - 02.2000
- Company Overview: Department of Defense
- Z/OS IBM Mainframe computer operator that supported over 95% of organizations applications
- Developed new application monitoring and self-healing processes that allowed automation without associate intervention
- Department of Defense
ASAP Implementor
Army & Airforce Exchange Service
06.1996 - 07.1998
- Company Overview: Department of Defense
- Trainer and implementor of a new systems application to multiple retail stores across the west and east coast
- Provided technical and business support to allow associates to transition into a paperless workflow
- Department of Defense
Customer Support Manager
Army & Airforce Exchange Service
03.1989 - 06.1996
- Company Overview: Department of Defense
- Retail Manager of sixty employees in three non-selling areas: Central Checkout, Cashier’s office and Customer Service
- Other responsibilities included, all customer relation issues, training for all in-store associates and liaison with base commander
- Department of Defense
Sales Area Manager
Army & Airforce Exchange Service
01.1987 - 03.1989
- Company Overview: Department of Defense
- Retail Manager of a $5 million-dollar department area with twenty-two employees
- Responsible for sales within the Housewares, Jewelry and Outdoor merchandise
- Duties included customer relations, sales forecasting and promotion events
- The first eight months of employment involved training for the Sales Area Manager position
- Department of Defense
Education
BBA - Marketing
University of New Mexico
Albuquerque, NM01.1986
Skills
- Data Analytics Development
- Technical Application Support
- Proficient in Systems Integration
- Database Query Specialist
- Interview Facilitation and Candidate Assessment
- Strategic Business Transformation
- Governance Framework Development
Accomplishmentscertifications
- Certification in IBM Message Queues
- Elder - Crossroads Christian Church
- Group Leader – Crossroads Christian Church
- Community Team Lead – Crossroads Christian Church
Timeline
Systems Integration Specialist
Dallas Baptist University
01.2020 - Current
Database Manager
Army & Airforce Exchange Service
04.2013 - 10.2018
Database Analyst
Army & Airforce Exchange Service
02.2000 - 04.2013
Computer Operator
Army & Airforce Exchange Service
07.1998 - 02.2000
ASAP Implementor
Army & Airforce Exchange Service
06.1996 - 07.1998
Customer Support Manager
Army & Airforce Exchange Service
03.1989 - 06.1996
Sales Area Manager
Army & Airforce Exchange Service
01.1987 - 03.1989
BBA - Marketing
University of New Mexico
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